Work Study Gallery Receptionist

About Us

Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world.

Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey.

Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Job Summary

The Illges Gallery is seeking Gallery Attendants who are responsible for establishing a welcoming atmosphere by greeting members of the public and providing information on the exhibitions and programming, while ensuring the safety and security of the artwork. Gallery Attendants provide excellent customer service that is conducive to repeat visitation, promote a learning and thinking environment, and represents CSU Department of Art as a positive experience to the community.

Responsibilities

• Monitor the gallery and acknowledges and/or greets visitors and staff in a friendly and welcoming manner.
• Helps create an inclusive and welcoming environment. Embraces the diversity of others.
• Pro-actively addresses needs of our guests. (Empowered to act)
• Answers questions courteously and accurately.
• Focused and engaged while in the galleries when protecting the artworks.
• Remains alert and ready to help while on duty.
• Able to provide visitors with at least three key talking points on each exhibition, artwork or artist.
• Able to discuss at least two works in each gallery with visitors.
• Keeps current about Department of Art programming and events
• Able to provide directions and support to guests with disabilities
• Attentive to safety and security issues.
• Handles guests/supervisor feedback in a positive way.
• Is able to work through obstacles or complaints in a productive and meaningful way. (De-escalates challenging guest service situations. Clear understanding of conflict resolution, empathizing and effective listening skills.)
• Communicates consistently with supervisors.
• Assist in installation and deinstallation of the exhibitions
• Assist in workshops and events.
• Closely monitors the galleries and public spaces to ensure the security & safety of our staff, visitors and collection.
• Attentive to safety and security issues.
• Explains gallery guidelines to visitors in a positive and understanding way. Takes pro-active steps to protect the art.
• Reports any art incidents to the chief guard and documents appropriately.
• Establishes clear understanding of individual security needs of each exhibition.
• Is familiar with all emergency procedures.
• Monitors safety conditions within the museum and communicates safety concerns to supervisors.

Required Qualifications

Professional demeanor and a strong customer service orientation. Ability to work collaboratively and cohesively with others. Strong work ethic with demonstrated initiative and integrity. Must be able to stand for long periods of time. Must be able to use Microsoft Office. Knowledge of Adobe Creative Suite is recommended.

Proposed Salary

Salary is commensurate with experience and education.

Required Documents to Attach

• Resume
• Cover Letter

Contact Information

If you have any questions, please Human Resources at ... or email to ....

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .

Institutional Values

Excellence: Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community.

Creativity: Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions.

Engagement: Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience.

Sustainability: Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship.

Inclusion: Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices.

Servant Leadership: Leading through ethical empowerment and service.

Conditions of Employment

All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties:

• A credit check completed for Positions of Trust and or approved departmental Purchase Card usage;
• Pre-employment drug testing for positions with high-risk responsibilities;
• Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle.
• Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. *

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom.

Equal Employment Opportunity

Columbus State University is proud to be an equal employment, equal access, and equal educational opportunity institution. It is the policy of our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws.

Other Information

The Gallery is open to the public Tuesday, Saturday, 11 am- 4 pm

We need someone to fill in this position Saturdays, 11 am- 4 pm. Other times is during the week Tuesday Thursday, we are flexible during these days and will be able to work around student schedule.

Special Applicant Instructions

Visit Columbus State University's online Careers portal to drive your career with us! The online applicant system provides you with the ability to review job opportunities and apply to those that you are interested in and feel qualified for. Each job posting has a summary description of the position and required qualifications. All job applications must be submitted through the online portal system.