Front Desk Attendant Jobs in Knoxville, TN
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Responsibilities Answer phones, route callers, take messages and provide general information to callers in a courteous and professional manner....
Multi-Duty Receptionist - Summit Sleep Services
- Knoxville, TN
- 16 hours ago
- Knoxville, TN
- 16 hours ago
Must be customer service-oriented. Maintains computerized scheduling and follows office scheduling policies....
- Lenoir City, TN (23 miles from Knoxville, TN)
- 21 hours ago
- Lenoir City, TN (23 miles from Knoxville, TN)
- 21 hours ago
Ready to make the next move in your career, learn on the job and earn more money? Are you a polished and patient professional who excels at reporting, scheduling and project management? If so,...
Patient Care Specialist (Medical Receptionist)
- Clinton, TN (16 miles from Knoxville, TN)
- 2 days ago
- Clinton, TN (16 miles from Knoxville, TN)
- 2 days ago
Posting Title: Patient Care Specialist (Medical Receptionist) Overview: At Fast Pace Health, Patient Care Specialist provides administrative support essential for effective patient care under the...
Multi-Duty Receptionist - Summit Medical Group at Pistol Creek (Alcoa)
- Alcoa, TN (11 miles from Knoxville, TN)
- 4 days ago
- Alcoa, TN (11 miles from Knoxville, TN)
- 4 days ago
Must be customer service-oriented. Maintains computerized scheduling and follows office scheduling policies....
Multi-Duty Receptionist - Summit Medical Group at Deane Hill (Northshore)
- Knoxville, TN
- 6 days ago
- Knoxville, TN
- 6 days ago
Must be customer service oriented. Appointment scheduling, referrals, and pre-certifications, etc. Files charts and coordinates lab work, as requested....
- Alcoa, TN (11 miles from Knoxville, TN)
- 7 days ago
- Alcoa, TN (11 miles from Knoxville, TN)
- 7 days ago
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for...
Receptionists will answer incoming calls routed to the reception queue. The receptionist will need to greet the customer, understand the nature of the call, and identify the correct 21st team...
Multi-Duty Receptionist - Pediatric Clinic Hardin Valley a Division of Summit Medical Group
- Knoxville, TN
- 8 days ago
- Knoxville, TN
- 8 days ago
Must be customer service oriented. Appointment scheduling, referrals, and pre-certifications, etc. Files charts and coordinates lab work, as requested....
Customer Service Representative
- Maynardville, TN (21 miles from Knoxville, TN)
- 8 days ago
- Maynardville, TN (21 miles from Knoxville, TN)
- 8 days ago
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a...
- Pigeon Forge, TN (21 miles from Knoxville, TN)
- 10 days ago
- Pigeon Forge, TN (21 miles from Knoxville, TN)
- 10 days ago
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....
Front Desk Host - Dollywood's HeartSong Lodge & Resort - Full Time Seasonal
- Pigeon Forge, TN (21 miles from Knoxville, TN)
- 10 days ago
- Pigeon Forge, TN (21 miles from Knoxville, TN)
- 10 days ago
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day at Dollywood Resorts, which include over 600 rooms and 15 Food & Beverage outlets, all located in the Great...
greet patients promptly with a smile, and thank them when they leave Ask and conduct covid pre-screening procedures upon patient check in Answer phones (both external and internal); assure prompt, courteous...
Multi-Duty Receptionist - Trinity Medical Associates (FT Sanders)
- Knoxville, TN
- 14 days ago
- Knoxville, TN
- 14 days ago
Must be customer service oriented. Appointment scheduling, referrals, and pre-certifications, etc. Files charts and coordinates lab work, as requested....
Multi-Duty Receptionist - Shults Pediatrics (Northshore)
- Knoxville, TN
- 14 days ago
- Knoxville, TN
- 14 days ago
Must be customer service oriented. Appointment scheduling, referrals, and pre-certifications, etc. Files charts and coordinates lab work, as requested....
Demographic Data for Knoxville, TN
Moving to Knoxville, TN? Find some basic demographic data about Knoxville, TN below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Knoxville, TN
Highest Education Level
Front Desk Attendants in Knoxville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Private Branch Exchange
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Switchboard Operation
- Pulling
- Courteous
- Housekeeping
- Point-of-Sale System
- Front Office
- Wellness
- Complaint Resolution
- Loading & Unloading
- Merchandising
- Reception
- Reimbursement
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Events
- Typing
- Data Entry
- Filing
- Inventory Management
- Multitasking
- English
- Policy Development
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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