Team Member

  • Jack In the Box Expired
  • Del Rio, Texas
  • Full Time

This job ad was removed 9 hours ago.

Job Description


Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20/20 guest expectations.

**Guest Expectations**

**Well-Trained**

- (Hassle Free) Always says YES to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.

- Is very knowledgeable and answers guest questions quickly and accurately

- Is well prepared and remains calm and productive during busy times; does not look rushed.

**Neat and Well -Groomed**

- (Clean) Follows JIB uniform and grooming standards.

- Cares about looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.

**Friendly**

- (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude.

- Makes guests feel welcome and special by being ready, smiling, and connecting.

- Follows the JIB Hospitality Model on how to treat guests.

**Well-Staffed**

- (Clean) Maintains restaurant cleanliness (interior/exterior).

- Is ready and prepared to serve guests as they arrive.

- Is organized and responsible.

- Asks for help, when necessary, to meet guests needs.

- Is a good team player and assists co-workers when able.

- Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.

**Food Tastes Great**

- (Food Quality) Makes sure the food looks and tastes great and is high quality.

- Cares about food presentation; takes the extra time if needed.

- Ensures taste, appearance, and temperature standards are met for all products.

**Consistent and Quick Service**

- (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest.

- Offers consistent, quick service and is always ready and prepared.

**Order Accuracy**

- (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following JIB standards.

- Always provides the appropriate number of condiments, napkins, and utensils.

- Repeats the order to guests by looking in the bag/basket as they hand them their food.

- Follows bagging standards to ensure quality and accuracy.

**Food Safety**

- (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures.

- Follows all hand washing and glove procedures.
Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20/20 guest expectations.

**Guest Expectations**

**Well-Trained**

- (Hassle Free) Always says YES to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.

- Is very knowledgeable and answers guest questions quickly and accurately

- Is well prepared and remains calm and productive during busy times; does not look rushed.

**Neat and Well -Groomed**

- (Clean) Follows JIB uniform and grooming standards.

- Cares about looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.

**Friendly**

- (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude.

- Makes guests feel welcome and special by being ready, smiling, and connecting.

- Follows the JIB Hospitality Model on how to treat guests.

**Well-Staffed**

- (Clean) Maintains restaurant cleanliness (interior/exterior).

- Is ready and prepared to serve guests as they arrive.

- Is organized and responsible.

- Asks for help, when necessary, to meet guests needs.

- Is a good team player and assists co-workers when able.

- Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.

**Food Tastes Great**

- (Food Quality) Makes sure the food looks and tastes great and is high quality.

- Cares about food presentation; takes the extra time if needed.

- Ensures taste, appearance, and temperature standards are met for all products.

**Consistent and Quick Service**

- (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest.

- Offers consistent, quick service and is always ready and prepared.

**Order Accuracy**

- (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following JIB standards.

- Always provides the appropriate number of condiments, napkins, and utensils.

- Repeats the order to guests by looking in the bag/basket as they hand them their food.

- Follows bagging standards to ensure quality and accuracy.

**Food Safety**

- (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures.

- Follows all hand washing and glove procedures.
Job ID: 475709515
Originally Posted on: 5/3/2025

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