Patient Registrant/Receptionist

This position provides the first point of contact and direction for the Health Center visitors. Excellent customer service at all times is required. It provides reception and administrative support for all programs and services such as primary care, behavioral health, wellness, and visiting specialty clinics. This position is responsible for complete and accurate patient registration (billing/eligibility/collections), and appointment scheduling in the Cerner Electronic Health Record -EHR This position encompasses routine and specialized office duties working closely with a diverse client base. Responsible for maintaining a safe and inviting reception area. Will provide team and organizational support for special projects from time to time. Will utilize strong secretarial, communication, organizational, and word processing skills. Must be able to maintain confidentiality in all matters. This position is designated as the onsite Safety Officer.

Must be a high school graduate or equivalent. Minimum of one (1) year of office secretarial experience in a health-related field, primary care services setting preferred. Must be able to operate computers, word, and knowledge of cloud-based applications and electronic data-based systems preferred. Must be able to operate phone systems, copiers, and other commonly used office equipment, organizational, and word processing skills. Must have the ability to work in a team atmosphere, have excellent communication skills with a mature professional work philosophy with diverse cultures. Must be willing to and have the means to travel and have a valid Alaska Driver's License. Willing to take training, attend workshops, and meetings to enhance job performance and knowledge.