Utility Porter/Houseperson

  • Boyd Gaming
  • King of Prussia, Pennsylvania
  • Full Time
Company DescriptionBoyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.Job DescriptionThe Utility Porter/Houseperson delivers superior service while maintaining Valley Forge's standards of cleanliness throughout our hotel towers.Performs detail work, high dusting, carpet care, and floor care. Ensure preventative care of cleaning equipment i.e. shampoo machine, sweeper.Has experience on floor care and knowledge of equipment.Removes used laundry and trash from hotel rooms and attendant carts prior to the room attendant cleaning the room.Performs work in all areas according to established standards and techniques, proper and safe use of machines and chemicals, and customer services standardsReports hotel room/public area facility problems related to structure, equipment, and plumbing to supervisor.Ensures that attendant carts and housekeeping storerooms are supplied with all goods in compliance with departmental procedures.Maintains proper documentation of all duties accomplished during a working shift, as directed.Cleans and maintains all guest areas to include hallways, stairwells, and vending areas. All guest areas are to be free of linen, trash, food items, etc. at all times.Cleans, stocks, and maintains all storage areas.Deliver exceptional internal and external guest service. Be polite and courteous when speaking with guests and team members looking for opportunities to assist guests and team members. Be prepared with the knowledge and skill required to be responsive to guests and team member's needs and questions.Performs other duties as assigned by management.QualificationsPrior cleaning and floor maintenance experience preferred.Must have a strong work ethic and time management skills.Must be detail oriented.Individual who enjoys being around people and takes pride in a clean environment.Ability to meet the expected performance standards for each task assigned.Ability to speak effectively with guest and/or team members.Must be 21 years of age.Must pass company background screening and take annual training courses.Additional InformationAll your information will be kept confidential according to EEO guidelines.Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Job ID: 475866449
Originally Posted on: 5/5/2025

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