Cashier - Casino Services

YOUR MISSION (The Job Description):

This position is responsible for performing varied cashier and player services functions in a pleasant, efficient, and honest manner.

THE NITTY-GRITTY (The Essential Job Duties):

• Cash checks, cashier's checks, coins, and chips for guests and Team Members
• Handle large amounts of money, accounting for total funds received throughout the day and at the end of each day
• Exchange foreign currency for guests
• Perform numerous telephone functions to and from central credit, other casinos, and departments within Virgin Hotels Las Vegas
• Maintain accountability over a cashier drawer

• Balance bank at end of shift
• Perform all duties in a confidential manner. Is knowledgeable and adheres to Title 31
• Encourage guests to use the Cherry Rewards and loyalty card, which entails explaining how to use the card as well as the advantages of its use
• Effectively explain complimentary structure and how to qualify for different levels of comps
• Issue comps based upon qualified play
• Maintain database by updating guest records and flag duplicate accounts
• Assist coordination of all Cherry promotions and slot tournaments
• Maintain and inventory Cherry merchandise and supplies
• Distribute promotional material per promotion guidelines
• Protect company assets and comply with regulatory and monetary policy guidance
• Perform other duties as assigned

WHAT IT TAKES (The Qualities We Look For)

• Great collaborators with the ability to create excellent working relationships across the group. Collaborative approach with all departments
• Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
• Effective communication and presentation skills to all levels of management
• Ability to think freely and approach all issues with a completely fresh approach
• Ability to anticipate needs and over-deliver wherever possible
• Candidates must think on their feet and use their initiative to solve problems and deliver solutions
• Excellent guest relations, communication, presentation and organization skills of utmost importance
• Able to change direction and work on multiple project aspects at once
• Enthusiastic, passionate, able to inspire and motivate others
• Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high quality and brilliant guest service

MUST HAVE'S

• Current, legal, and unrestricted ability to work in the United States
• Ability to obtain required gaming license
• Use computer keyboard, 10-key, calculator, Jetsort machine, currency counting equipment etc.
• Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.
• Perform basic mathematical functions
• Qualifications are typically acquired through two months of on-the-job training, or through related experience

THE WORKING CONDITIONS

• Spend the majority of shift on the casino floor, and is subject to varying levels of crowds, sound, vibration, light (including flashing lights), and smoke, the severity of which depends upon guest volume
• Retrieve and move coin bags and/or racks of chips which may weigh as much as 50 pounds throughout the entire shift
• Effectively and efficiently move around the Cage

• Stand for entire shift. Proper footwear is required
• Communicate clearly in verbal and written English
• Bend, squat and stretch in areas of limited space
• Work in an environment that is subject to varying levels of cold, heat, smoke, light (including flashing lights), and sound
• Must be able to work in a fast-paced, busy, and somewhat stressful environment, and maintain physical stamina and mental attitude while dealing effectively with guests and fellow Team Members
• Ability to work a flexible schedule including nights, weekends, and holidays

VALUABLE TRAITS

• 50% logical / 50% creative / 100% AWESOME
• Enjoy working with a team and alone as the situation dictates
• Adaptive, Flexible!
• Embody "great attitude"
• Unwavering integrity and endless work ethic
• Appreciate constructive feedback, as well as graciously providing the same
• Tenacious and self-motivated

This is not an exhaustive list of duties, responsibilities, and conditions.

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*