Front Desk Receptionist - Birmingham Orthodontics

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Birmingham Orthodontics is seeking a friendly, organized, and proactive Front Desk Receptionist to be the first point of contact for our patients and a key support for our clinical team. In this role, youll work closely with dentists, dental assistants, and leadership to ensure an exceptional patient experience and efficient daily operations.

Key Responsibilities

• Schedule and confirm patient appointments

• Manage and update dental health records

• Maintain accurate patient accounts and billing information

• Verify insurance eligibility and assist with claims processing

• Provide exceptional front-line customer service

• Support general office upkeep and maintain inventory of supplies

Key Skills & Competencies

• Excellent written and verbal communication

• Strong organizational skills and high attention to detail

• Ability to prioritize tasks and manage time effectively

• Receptive to feedback and willing to grow

• Skilled in conflict resolution and teamwork

Qualifications

• High school diploma or equivalent

• Minimum of 1 year of office or administrative experience preferred

• Clear, legible handwriting

• Basic computer proficiency (email, scheduling, data entry)

Ideal Candidate Traits

Were looking for someone who:

• Delivers outstanding customer service

• Works independently and takes initiative

• Understands the needs of both the team and patients

• Is courteous, respectful, and genuinely kind

• Maintains a positive attitude and collaborative spirit

Why Join Us?

A Supportive, Rewarding Culture
Youll be welcomed into a team that values collaboration, personal growth, and mutual success. Were committed to helping each otherand our patientsthrive.

Professional Benefits

• Competitive pay

• Career development opportunities

• A passionate and dedicated team environment

Health & Wellness

• Flexible health and insurance plans

• Employee Assistance Program (EAP)

• Complimentary orthodontic treatment for you and your family

Work-Life Balance

• Paid time off

• Paid holidays

Future Planning

• 401(k) retirement plan with company match

Join us and become part of a team thats committed to making a positive difference in the lives of our patientsand each other.