Cafe Associate - 6 Month Fixed Term

Job Title: Cafe Associate Fix Term (6 months)

Team: Cafe

Scope : Individual Contributor, ES1

Years of Experience: 1+

Location: Ventura, California

Compensation : $27.00 USD per Hour

Patagonia is in business to save our home planet and the foods we prepare and eat are integral to that mission. As a Cafe Associate on our Cafe Culinary team, you will play a pivotal role in ensuring the culinary excellence and impeccable service our guests expect. Your passion for customer service, attention to detail, and commitment to quality will set the standard for our kitchen front of house operations.

What Youll Do:

• Operate the register point of sale, with accurate accounting of cash at opening and closing.
• Utilize excellent communication skills in writing on signage, labels, phone, text, and email.
• Stock drinks, snacks, and other service materials, brew coffee, and receive orders.
• Maintain a clean and well-organized back-stock area and communicate any needs.
• Assist in meal period changes, clean, and sanitize surfaces, take out recycling/compost / trash, and sweep and mop as required.
• Always maintain a high level of safety awareness.
• Creates an inclusive, positive, and welcoming experience with customers as well as fellow team members.
• Resolve complex customer service issues and navigate general Cafe operations while maintaining composure and follow up with necessary parties.
• Dish washing and dish portering as needed.

Who You Are:

• Adaptable: able to work in a dynamic, fast-paced work environment.
• Entrepreneurial Able to be scrappy and comfortable in the gray and wearing many hats.
• Nimble able to handle multiple tasks and meet required deadlines.
• Team player - solid positive energy and collaborative.
• Curious Someone who is naturally and curious about everything, and constantly in search of deeper understand and improvement.

Experience You Bring:

• 1+ years of proven experience in a customer service role.
• Culinary/Hospitality experience preferred.
• Strong leadership and communication skills.
• Ability to thrive in a fast-paced, high-pressure environment.
• Attention to detail and commitment to maintain high standards of quality and presentation.
• Excellent customer service skills, in person, on the phone and in writing.
• Computer and office skills (word processing, printing, job related applications)
• Comfortable with team-based work structure; ability to demonstrate flexibility on the job.
• Demonstrates initiative and provides complete follow-through on areas of responsibility.

Physical Requirements:

• The ability to lift 50 pounds repeatedly and carry for up to 50 feet.
• Ability to stand for long periods of time.
• The ability to bend and lift throughout the day.
• Ability to work in a small physical space that can be loud at times.

Hiring Range: $27.00 USD Annual

At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.

Benefits

Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.

Employee Conduct
It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers, and vendors.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.