Host

1 year

We are looking for a Host or Hostess to join our team.

Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to their table. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure.

Responsibilities

• Welcome guests to Cento
• Provide accurate wait times and monitor waiting lists
• Manage reservations using OpenTable
• Escort customers to assigned seating
• Provide clean menus
• Maintain a clean and organized host stand
• Answer incoming calls and address customers queries
• Assist team as needed

• Previous work experience as a Host/Hostess or Waiter/Waitress
• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining area
• Good physical condition to walk and stand during an entire shift

Compensation: Hourly ($18.00 - $21.00) plus tips

Ability to Create a Welcoming Atmosphere

Time Management Skills

Attention to Detail

Ability to Multitask

Problem Solving Skills

Ability to Work Under Pressure

Team Collaboration Skills

Adaptability to Changing Situations

Conflict Resolution skills

Customer Relationship Management

Ability to Handle Inquiries Professionally

Knowledge of Dining Service Standards

Ability to Maintain Composure in Busy Environments

Physical stamina for long shifts

Positive Attitude Towards Customer Service

Read more