Front Desk Concierge

We are seeking a friendly and organized Front Desk Concierge to join our team in our beautiful Morro Bay facility. The ideal candidate will serve as the first point of contact for our residents and visitors, providing exceptional customer service while managing front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. If you are someone who has passion and experience working with the senior community, we encourage you to apply.

Duties

• Greet and welcome residents and visitors in a professional manner.
• Manage phone systems, including answering calls, directing inquiries, and taking messages with excellent phone etiquette.
• Perform data entry tasks accurately and efficiently to maintain up-to-date records.
• Handle clerical duties such as filing, scheduling appointments and transportation, and maintaining office supplies.
• Assist with office management tasks to ensure smooth daily operations.
• Maintain confidentiality of sensitive information while adhering to company policies.
• Collaborate with team members to enhance overall office efficiency.
• Provide tours of facility to prospective residents.

Skills

• Proficient computer literacy with experience in office software applications.
• Strong organizational skills and attention to detail for effective file management.
• Excellent verbal and written communication abilities to interact professionally with residents and staff.
• Familiarity with phone systems and ability to handle multiple calls simultaneously.
• Prior experience with the senior population.
• Ability to work independently as well as part of a team in a dynamic environment.

Join us as we strive to provide outstanding service while creating a welcoming atmosphere for our residents!

• Ability to pass background screening, reference checks, physical and TB screening
• Strong work ethic
• Commitment to improving the lives of our residents
• Must be able to lift 50 pounds
• Frequent standing, walking, stretching, twisting, bending, sitting
• Monday through Friday Availability