Server

3 years

QUALITY ITALIAN is seeking experienced Full and Part Time Servers to join our team!

Position Summary: As a Server at Quality Italian, you will be the face of our restaurant and responsible for delivering a premium guest experience with professionalism, hospitality, and deep knowledge of our menu. This position requires a polished demeanor, attention to detail, and a passion for food, wine, and impeccable service.

Position Requirements:

• Minimum 3 years serving in an upscale or fine-dining restaurant preferred.
• Excellent communication, interpersonal, and multitasking skills.
• Guide guests through the menu, share specials, answer questions, and accurately enter orders into the POS system.
• Monitor guest satisfaction and anticipate guests needs, offering recommendations and upselling when appropriate.
• Coordinate with kitchen and bar staff to ensure accurate and timely delivery of orders.
• Maintain a clean and organized section and adhere to sanitation standards.
• Process payments and handle cash/credit transactions responsibly.
• Collaborate with team members and support a positive work environment.
• Comfortable working in a fast-paced, high-pressure environment.
• Ability to stand and walk for extended periods.

Benefits Include:

• Enhanced Mental Health & Health Care options for all employees, FT/PT without weekly contribution
• Medical, Dental, Vision options with Cigna for FT employees
• Transit and Parking Benefits
• 401(k) with Company Match
• Paid Time Off
• Employee Dining Discounts & Staff Meals

All candidates must have availability to work nights, weekends, and holidays.

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Quality Branded is a group of upscale restaurants, which are owned or managed by father-son restaurateurs Alan and Michael Stillman with chef Craig Koketsu, including the flagship location of Smith and Wollensky, Quality Meats, Quality Italian New York & Denver, Zou Zous & Chez Zou, Quality Bistro, Bad Roman, Twin Tails, San Sabino, and Don Angie. Quality Branded provides equal opportunity with regard to all terms and conditions of employment.

Compensation: Hourly ($16.50) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Customer Service Orientation

Teamwork

Problem Solving

Time Management

Adaptability

Organizational Skills

Culinary Knowledge

Knowledge of Sanitation Practices

Work Ethic

Flexibility in scheduling

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