Front Desk Receptionist

Bizzell US (Bizzell) is a U.S. Small Business Administration (SBA) HUBZone-certified consulting, strategy, investment, and technology firm that designs innovative solutions to help build healthy, secure, connected, and sustainable communities. Bizzell leverages the combined experience of our diverse subject matter experts to develop data-driven, research-informed answers to the worlds most complex challengesensuring our clients achieve their vision and goals through innovated solutions. Our multidisciplinary team of experts brings decades of quality technical and subject matter expertise. We are passionate about the work that we do and about the people we positively impact. Our vision, mission, and goals reflect our desire to make real difference in this world. We want to work with people that share the same values, and we are hoping this could be you!

Job Summary:

As the first point of contact for Bizzells visitors and callers, the Front Desk Receptionist plays a vital role in shaping a professional and welcoming experience. Youll manage daily office operations, coordinate logistics, and support both internal teams and external guests with efficiency and warmth.

Supervisory Responsibilities: None

Key Responsibilities

• Serve as the face of Bizzell by warmly greeting and assisting all visitors, including VIPs, candidates, and partners.
• Professionally manage incoming calls and route them to the appropriate departments.
• Log guest check-ins using Lobby Track; issue visitor badges and coordinate guest seating.
• Coordinate conference room bookings, meeting support, and hospitality (refreshments/catering).
• Submit and track building service requests (e.g., HVAC, plumbing) as needed.
• Monitor and replenish office and kitchen supplies with manager approval.
• Ensure cleanliness and readiness of shared spaces, including conference rooms and kitchen areas.
• Support incoming and outgoing mail, packages, and courier requests (e.g., FedEx).
• Reconcile office supply charges and submit for manager approval.
• Attend weekly check-ins with the Operations & Logistics Manager and Facilities team to provide updates.

Qualifications Skills & Abilities:

• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and thrive in a fast-paced environment
• Proficiency in Microsoft Office and related software
• Dependable, proactive, and service-oriented

Education & Experience:

• High school diploma required; associate degree preferred
• Minimum 3 years of front desk or administrative experience

Physical Requirements:

• Ability to sit at a computer for prolonged periods
• Must be able to lift up to 15 pounds