Receptionist

Purpose

This critical role represents the initial encounter that visitors and clients have with the NY Cheil Worldwide office. Functioning as the key first point of contact, the individual in this position is directly responsible for shaping the initial perception of the organization. Their interactions, both in person and potentially via email, should foster professionalism, attentiveness, and a commitment to providing a positive experience for those who interact with the organization.

This role will be a part-time, non-exempt role (Tuesday, Wednesday, and Thursday, 8:30 AM to 5:30 PM) and will report to the Facilities Supervisor of the NY Cheil Worldwide office.

About You

You are a friendly, organized, and highly communicative individual with strong customer service skills. You are also detail-oriented, able to manage multiple workstreams/projects, and possess excellent time management skills. A positive attitude and the ability to handle stressful situations gracefully are also essential. Additionally, you should be proficient in using Mac and PC software and comfortable with various administrative tasks.

Your Roles and Responsibilities

Provide Customer Service:

• Welcome clients, visitors, and guests in a professional and friendly manner.
• Determine the purpose of each visit; direct or escort them to the appropriate location.
• Greet new employees; direct or escort them to their new manager or first onboarding meeting
• Assist employees, visitors, and clients with questions and issues.
• Maintain a high level of professionalism and customer service at all times.

Handle Administrative Tasks:

• Maintain office security and plan office access by compiling and monitoring the visitor log.
• Manage building and office floor access systems (QR codes or badges) for new employees, guests, and vendors.
• Receive and sort mail, deliveries, and packages.
• Schedule meetings and/or book conference rooms when requested
• Operate standard office equipment, including computers and copiers.
• Perform clerical duties and special projects, as needed and assigned

Catering & Events

• Track inventory of kitchen supplies and create a weekly list for ordering.
• Set up and maintain supplies in daily beverage stations in pantry areas.
• Set up and clean up after agency or client events or meetings.
• Support Facilities Supervisor with catering orders, when required.
• Assist in the coordination of agency-sponsored events within our PENN amenities community.

Facilities Support:

• Maintain a tidy appearance for the reception and pantry area (employees are responsible for cleaning up their own dishes and messes in the pantry areas)
• Manage and communicate weekly refrigerator clean-outs
• Support Facilities Supervisor with managing maintenance vendor calls and visits, when needed

Other Responsibilities:

• Order office supplies and maintain inventory

Qualifications

• Minimum of 2-3 years of receptionist, clerical, or customer service experience
• Excellent customer service, interpersonal and organizational skills, with excellent written and oral communication skills
• Professional appearance and positive attitude, and demeanor
• Ability to handle multiple tasks and prioritize effectively with strong attention to detail
• Cooperative, self-motivated, flexible, patient, and able to solve problems.
• Strong organizational and time management skills.
• Proficient in Google Workspace (Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets, Google Slides, and more) and Microsoft Office Suite (Word, Excel, Outlook).
• Experience with office equipment and software.

Salary Range

Our estimated compensation for this role is $45k

Compensation packages are based on the skill level and experience each candidate brings to their role. There may also be a more senior or junior position available that could be a better fit with your expertise. Each level has its own compensation range.

We pride ourselves on competitive salaries, and ensuring pay equity exists across our organization. We benchmark each position against existing employee competencies and 4As compensation data which includes geographic and agency size benchmarks. We also meet with department leaders 3x/year to ensure we are supporting employees in living into their full potential. Our promotions are not limited to a specific time per year. Promotions are tied to performance.

Right To Work In The US

You must be authorized to work in the US for any employer. At this time, we are not sponsoring or providing assistance with obtaining work authorization.

McKinney is a place where everyone can grow. Studies have shown that marginalized communities such as women, LGBTQ+ and people of color are less likely to apply to jobs unless they meet every single qualification. However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

We are in the office Tuesday/Wednesday/Thursday on a hybrid schedule. We look forward to meeting you!