Receptionist, ACC West

Minimum Salary $33,671.87

Salary offer commensurate with education and related work experience.

This is a Full-Time Clerical position that supports the ACC West campus located at 11800 Magnolia Parkway, Manvel, TX 77578.

APPLICATION STATUS

Should a review of your application result in the intent to pursue your candidacy, you will be contacted for an interview.

TERMS OF EMPLOYMENT

Requires flexible work schedule to meet program needs, which may include working days, evenings and/or weekends.

Requires the provision of official transcripts and/or certifications within (30) days of hire.

Applicants with academic credentials from non-U.S. accredited institutions are required to have their coursework evaluated in terms of U.S. "equivalency." All international credential evaluations must be conducted by one of the companies affiliated with the National Association of Credential Evaluation Services, Inc. (NACES) in order to be considered for a faculty position. Applicants bear the responsibility of requesting, paying associated fees, and obtaining an original transcript evaluation for submission to the Office of Human Resources. Please refer to the NACES website for further information ().

Alvin Community College is an equal opportunity institution and does not discriminate against anyone on the basis of race, religion, color, sex, pregnancy, gender equity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service or veteran's status.

This is a security sensitive position and requires a criminal history and/or motor vehicle records check.

The Receptionist at ACC West will serve as the first point of contact for the Continuing Education and Workforce Development Department, providing excellent customer service, administrative support, and clerical assistance. The receptionist will assist students, faculty, and visitors while ensuring smooth day-to-day operations within the department.

ESSENTIAL DUTIES AND RESPONSIBILITES

• Greet and assist students, faculty, and visitors in a professional and courteous manner.
• Answer and direct phone calls, take messages, and respond to inquiries regarding continuing education and workforce development programs.
• Provide information on course offerings, registration procedures, and departmental services.
• Assist with student registration, data entry, and maintaining accurate records in department databases.
• Schedule appointments, meetings, and room reservations as needed.
• Handle incoming and outgoing mail, emails, and correspondence.
• Maintain office supplies and ensure a clean and organized front desk area.
• Support department staff with administrative tasks, including filing, photocopying, and preparing documents.
• Assist with event coordination, workshops, and community outreach efforts.
• Work hours may include evenings and weekends depending on program schedules and special events.
• Coordinate social media and email communications for department announcements, course promotions, and events.
• Update departmental web pages and ensure online content is current and accurate.
• Serve as a liaison with other campus departments (e.g., Facilities, IT, Marketing) to ensure smooth coordination of services.
• Assist in the creation of flyers, digital content, and promotional materials for courses and events.
• Maintain and monitor department calendars, deadlines, and recurring events.
• Perform other duties as assigned to support the department's goals.

WORK ENVIRONMENT

The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the work day.

PHYSICAL DEMANDS

The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to twenty (20) pounds.

REQUIRED QUALIFICATIONS

• High school diploma or equivalent
• One (1) year of work experience in customer service, reception, or administrative support

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong communication and interpersonal skills
• Proficiency in Microsoft Office (Word, Excel, Outlook) and database management
• Ability to multitask and work in a fast-paced environment
• Attention to detail and strong organizational skills
• Professional demeanor and ability to maintain confidentiality
• Flexible hours based on department needs
• Associate's degree in office administration or related field
• Working knowledge of Colleague/Ellucian software, or similar educational enterprise software system
• One (1) year of work experience in a higher education institution
• Bilingual - English/Spanish