General Maintenance Engineer

Introducing The Shelborne by Proper, a holistic restoration of Miami’s iconic beachfront landmark. Now open, the hotel has undergone an extensive transformation that honors its storied past while embracing modern luxury. The revitalized property preserves the 1940 Art Deco distinction and authentic charm originally envisioned by celebrated architects Morris Lapidus and Igor Polevitzky. From reimagined interiors to refreshed guest experiences, every detail reflects a seamless blend of heritage and contemporary sophistication.

The Shelborne introduces four vibrant new food & beverage destinations to the neighborhood, each suited for warm weather dining, a signature restaurant, a lobby bar- lounge, and curated cafe. Resort amenities include a spacious pool and lush garden lounge, indoor-outdoor cabanas, sundeck terrace, state-of-the-art fitness center, dedicated access to a private beach club, and more than 15,000 square feet of indoor-outdoor meeting & event space.

Job Summary:

The General Maintenance Engineer is responsible for performing general maintenance and repairs across the hotel’s facilities. This includes ensuring the proper operation and upkeep of all building systems, such as HVAC, plumbing, electrical, and mechanical systems. The General Maintenance Engineer will assist with routine inspections, address maintenance requests, and troubleshoot any issues that arise. This role is vital in maintaining the comfort and safety of guests and ensuring that all hotel systems function efficiently.

Essential Job Duties and Responsibilities

• General Maintenance & Repairs:
• Perform general maintenance tasks, including repairing plumbing systems, electrical components, HVAC units, lighting, and other mechanical systems.
• Respond to maintenance requests from guests and hotel departments, ensuring timely and professional resolution of issues.
• Troubleshoot and repair common problems related to HVAC, plumbing, electrical, and mechanical systems to prevent further damage or disruption to services.
• Assist in the repair and maintenance of guest rooms, public areas, and back-of-house spaces to keep the hotel in optimal condition.
• Preventive Maintenance:
• Carry out preventive maintenance tasks according to the scheduled maintenance calendar, including inspections of HVAC systems, plumbing, electrical systems, and building structures.
• Ensure all equipment and systems are in good working order, performing routine checks, lubricating parts, and replacing worn components as needed.
• Document maintenance activities, including repairs, inspections, and preventative measures, and report any issues or irregularities to the Engineering Supervisor or Manager.
• Guest Room & Public Area Support:
• Assist with maintenance issues in guest rooms and common areas, ensuring that all repairs are performed promptly and with minimal disruption to guests.
• Support the Housekeeping department with any maintenance-related needs in guest rooms, ensuring rooms are prepared and maintained to the highest standards for guests.
• Perform repairs to furniture, fixtures, and equipment, ensuring that all elements of the guest experience meet the hotel’s standards for quality and safety.
• Equipment Monitoring & Troubleshooting:
• Regularly monitor and inspect hotel systems, including HVAC, plumbing, lighting, and electrical systems, ensuring they are operating efficiently and meet hotel standards.
• Identify and troubleshoot issues with systems and equipment, and perform repairs to restore full functionality.
• Report any major repairs or system failures to the Engineering Supervisor or Manager, ensuring prompt follow-up and resolution.
• Health & Safety Compliance:
• Adhere to all safety protocols and procedures while performing maintenance tasks, ensuring that work is completed safely and in compliance with local regulations.
• Participate in safety training sessions and demonstrate safe work practices in the handling of tools, equipment, and chemicals.
• Ensure that all hotel equipment and systems are functioning within safety standards and provide feedback to management on any potential hazards.
• Collaboration & Communication:
• Work closely with other hotel departments, including Housekeeping, Front Office, and Management, to coordinate maintenance efforts and address any facility-related issues.
• Communicate effectively with guests regarding any maintenance disruptions, offering solutions to minimize any inconvenience caused.
• Maintain open communication with the Engineering Supervisor or Manager regarding the status of maintenance work orders and any unresolved issues.

Education and/or Experience

• High school diploma or equivalent required; vocational or technical training in maintenance, engineering, or a related field preferred.
• Previous experience in a general maintenance or engineering role, preferably within the hospitality industry.
• Knowledge of basic electrical, plumbing, HVAC, and mechanical systems.
• Ability to use hand tools, power tools, and general maintenance equipment.

Skills/Specialized Knowledge

• Strong technical knowledge and hands-on experience with building systems, including HVAC, plumbing, electrical, and mechanical equipment.
• Ability to troubleshoot and solve problems independently, using both technical skills and practical knowledge.
• Excellent time management and organizational skills, with the ability to prioritize tasks and handle multiple requests efficiently.
• Strong communication skills, with the ability to interact professionally with guests, team members, and management.
• Knowledge of safety protocols and practices for handling tools, chemicals, and equipment.

Physical Demands

• Ability to stand, walk, and move around the hotel property for extended periods of time.
• Ability to lift and move heavy equipment or materials, up to 50 pounds.
• Occasional need to climb ladders, operate machinery, or work in confined spaces.

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.