Concierge

  • Omni San Diego Hotel
  • San Diego, California
  • Full Time
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Concierge

Omni San Diego Hotel

675 L Street

San Diego, CA 92101

511 Room Hotel

Managed By Omni Hotels & Resorts

On-Call, Full-Time

Location

San Diego Hotel

With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests.

Omni San Diego's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni San Diego Hotel's commitment to serve our associates and nurture their growth has led to the company's highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni San Diego Hotel may be your perfect match.

Job Description

The conceirge team is responsible for providing exceptional guest service. They provide insiderinformation to guests, and make applicable arrangements to insure that each guest'sunique requests and preferences are met throughout thier stay.

Responsibilities

Be fully acquainted with the different points of interests.

Assist in arranging for restaurant reservations and limousines as required by our guests.

Ensure the delivery of parcels, mail, special deliveries, etc. to the guest rooms.

Ensure that the public area (lobby) is maintained, clean and tidy by partnering with Housekeeping department.

Accept other special duties as required by management.

Set up amenities for guests celebrating special occasions.

Set up special packages that include pre-calls from the concierge and specialized amenities.

Interact with other departments to ensure that guest's needs are satisfied.

Speak with guests in a friendly, warm manner making them feel welcome to the hotel.

Proactively work to seek out ways in which to improve the hotel experience for our guests.

Handling of special requests i.e. flowers, telegrams, rental cars, forwarding luggage, private cars etc.

Qualifications

Previous luxury hotel experience is required.

Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays.

Ability to stand for the entire scheduled shift.

Ability to effectively communicate in written and spoken English is required. Knowledge of a second language is preferred.

Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.

Knowledge of the surrounding area and all of its attractions.

Knowledge of Property Management Systems and related computer programs.

Strong knowledge of Microsoft Office Software.

*Pay: $26.15/hour The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience.

*Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link in theOFCCP's Pay Transparency Nondiscrimination policy statement

* If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email ...

Posted May 22, 2025

10

Omni San Diego Hotel

SAN DIEGO, CALIFORNIA

DISCOVER THE GASLAMP QUARTER AND PETCO PARK FROM OUR DOWNTOWN HOTEL

Just steps away from our hotel in San Diego, you will discover the heart of downtown San Diego and the Gaslamp Quarter. Get exclusive access to Petco Park, home of the San Diego Padres, via our private skybridge. Explore downtown San Diego via Trolley, just steps from the hotel. You can also immerse yourself in the local culinary and nightlife scene, with over 200 bars and restaurants nearby. Dive into the arts and entertainment scene, discovering local bands or attending captivating shows at Rady Shell. Experience all of the things to do in San Diego, from calming harbor cruises to the pulsating city vibes.

You will also find plenty of things to do at the hotel. Discover the newly renovated Omni San Diego Hotel, with updated guest rooms and event spaces, a refreshed lobby, dining experiences and pool deck. Soak up the California sun at our terrace pool, indulge in a relaxing massage or dine at our on-site restaurants. Whether you have a meeting or a social occasion, our 21 meeting rooms and 32,000 square feet of event space at our hotel in San Diego can cater to your needs. For conference attendees, our hotel is just a two-minute walk away from the San Diego Convention Center, ensuring a stress-free commute.

Come live your greatest moments, indulge in your favorite passions, and connect to the vibrant heart of it all at Omni San Diego Hotel.
Job ID: 478462745
Originally Posted on: 5/25/2025

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