Guest Service Representative

  • Outrigger Kona Resort LLC
  • Kailua Kona, Hawaii
  • Full Time
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Work in a company where people truly believe in what they're doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends. Job Duties Exemplifies the image of Aloha while assisting guests in accordance with Outrigger policies and procedures. Handles registration, phone calls, mail distribution, reports, monetary transactions, check-in/check-out and provides general information. Must be able to work flexible days and shifts and have a strong service oriented attitude and able to work well with others. Come Work Here! Base pay starts at $27.35/hr Health Insurance (Dental, Medical, Prescription, Vision) Paid Holidays, Sick, Vacation and Medical Leave Retirement Plan (401K) Recognition and Award Programs Employee Assistance Program Discounted Hotel Rates And many opportunities for growth through our training and development programs! *please note that benefits may vary depending on position or property Developed in 1993 with Hawaiian scholar and historian Dr. George Kanahele, the Ke 'Ano Wa'a process was designed to advance the company's corporate culture and fundamental business strategies. The values-based process intricately connected three core elements of the hospitality industry: HOST + GUEST + PLACE The OUTRIGGER Way It also deepened OUTRIGGER's understanding and appreciation of the local host culture, a distinct hospitality style that is recognized across the globe. ABOUT OUTRIGGER RESORTS & HOTELS For more than 75 years, OUTRIGGER has charted a journey of discovery - expanding from Hawaii to premier resort destinations including Fiji, Mauritius, Thailand and the Maldives. The privately held hospitality company invites guests to Come Be Here' with authentic Signature Experiences and the OUTRIGGER DISCOVERY loyalty program - a member of the award-winning Global Hotel Alliance (GHA). OUTRIGGER's multi-branded portfolio includes OUTRIGGER Resorts, Hawaii Vacation Condos by OUTRIGGER, The Kapalua Villas Maui and OUTRIGGER Honua Kai Resort & Spa while also managing select properties from top international hotel brands including Embassy Suites by Hilton. Find out more at OUTRIGGER.com or visit @OUTRIGGERResorts on Facebook, Instagram and Twitter. Work in a company where people truly believe in what they're doing. We invite you to come work here, email us at ....
Job ID: 478542795
Originally Posted on: 5/26/2025

Want to find more Hospitality Service opportunities?

Check out the 243,173 verified Hospitality Service jobs on iHireHospitalityServices