Restaurant Manager

  • Seasons Retirement Communities
  • Vancouver, British Columbia
  • Full Time

Our Mission toYou:

As acertified Great Place to Work®, Seasons believes that every single team memberplays an important role in the overall happiness of our residents. We foster aculture of growth and support for our committed team members and offer opportunitiesfor personal and professional development to advance a rewarding career in theseniors housing sector.

What We Look For:

Seasons looks for individuals who are enthusiastic about making a positive difference in the life of another person. We hire individuals who are committed to building meaningful relationships and strive for service excellence so our residents can be proud to call Seasons their home. Keen attention to details, going the extra mile and putting a little “wow” into everything we do is the Seasons way!

Your Opportunity!

We’re looking for a Restaurant Manager. This role responsible for overseeing the full scope of food and beverage operations, including managing the staff, ensuring exceptional service standards, maintaining cleanliness, planning special events, and controlling costs. This role plays a critical part in creating a welcoming, professional, and memorable dining experience that aligns with the community's mission of promoting resident health and well-being.

What You Will Do:

  • Oversee the entire Food & Beverage operation across the restaurant,bar, in-suites, and bistro, ensuring consistent service and quality.
  • Ensure that food and beverage offerings align with the community'smission, promoting health, wellness, and a fulfilling dining experience forresidents and guests.
  • Establish and implement high standards of food service for all diningareas, ensuring a consistent and exceptional culinary experience.
  • Regularly evaluate and adjust service protocols to maintain excellenceand meet the evolving needs of residents and guests.
  • Ensure cleanliness standards are maintained at or above expected levelsacross all service areas, including dining rooms, kitchen, bar, and any servicestations.
  • Conduct regular inspections to ensure that all areas are clean,organized, and compliant with health and safety regulations.
  • Foster a professional, positive, and welcoming environment for bothresidents and staff, emphasizing exceptional customer service and hospitality.
  • Set the tone for a warm and inviting dining experience, ensuring thatall interactions with residents and guests reflect the community's values.
  • Oversee and coordinate special events, themed dinners, and privatefunctions, ensuring they are executed flawlessly and provide memorable diningexperiences.
  • Collaborate with other departments (e.g., the kitchen, marketing, andactivities team) to plan and deliver events that align with residents'interests and needs.
  • Supervise, train, and mentor the Front of House team, ensuring that allstaff members meet performance expectations and service standards.
  • Assist in staffing, scheduling, and managing labor costs to ensuresmooth operations without compromising service quality.
  • Provide ongoing coaching and development opportunities to staff to helpthem grow professionally and enhance their skills.
  • Report directly to the Resident Service Manager and collaborate withthem to align food and beverage offerings with the community’s mission andgoals.
  • Communicate regularly with management to discuss operational challenges,opportunities for improvement, and resident feedback.
  • Ensure the efficient operation of the restaurant and other dining areas,optimizing workflows and maintaining cost control in areas like food andbeverage ordering, inventory, and labor.
  • Monitor food and beverage costs, waste, and inventory, ensuringcost-effective practices while maintaining high-quality standards.
  • Collaborate with the Executive Chef, Head Chef, and other culinary staffto develop menus that meet resident preferences, dietary needs, and seasonaltrends.
  • Regularly evaluate and adjust the menu to keep offerings fresh and inline with resident feedback and culinary trends.
  • Interact with residents and guests, ensuring they are satisfied withtheir dining experience and addressing any concerns or special requestspromptly.
  • Build strong relationships with residents, getting to know theirpreferences and ensuring they feel valued and well-cared for.
  • Oversee compliance with all health department regulations and safetyprotocols, ensuring that food handling, storage, and kitchen operations meet orexceed local standards.
  • Ensure all staff are trained on safety procedures and food handlingpractices to maintain a safe dining environment for everyone.
  • Manage and oversee the Food & Beverage department operations 24/7,ensuring that staffing, food quality, and service standards are maintained atall times, including weekends, holidays, and after-hours.
  • Address any issues or concerns that may arise during non-traditional hours.
  • Ensure that all food and beverage services align with the community'sbroader mission of promoting healthy and fulfilling lifestyles for residents.
  • Encourage residents to make healthy dining choices, offering nutritionalguidance and maintaining awareness of any special dietary needs.

Qualifications or SkillsRequired:

  • Covid-19 vaccination ismandatory
  • Relevant Degree or Diplomais an asset
  • Minimum 5-years servingexperience in a fast-paced, high-quality establishment
  • Minimum 2-years supervisoryexperience
  • Experience in coordinatingdaily restaurant operations and creating plans to deliver superior food andbeverage service while maximizing customer experience
  • Experience in understandingP.O.S systems
  • Working knowledge of theMicrosoft Suite Products
  • CPR and First Aid Certification
  • Food Safe Certification
  • Serving It RightCertification
  • Valid local driver’slicense

Allapplicants must be legally entitled to work in Canada. As a condition ofemployment, a Criminal Record Search which may include a vulnerable sectorscreen, will be required.
SeasonsRetirement Communities (“Seasons”) is an equal opportunity employer andwelcomes applications from all interested parties. In accordance with Season’sAccessibility Policy, a request for accommodation will be accepted as part ofSeason’s hiring process.

We thankall applicants for their interest. However only those selected for furtherconsideration will be contacted.

Note during COVID-19: At the outset of theCOVID-19 situation in Canada, Seasons Retirement Communities implementedheightened precautionary protocols in all of our homes. We continue to followthe advice of provincial and federal governments, our sector regulators andlocal Public Health agencies. Job responsibilities are being reviewed andadjusted accordingly to ensure the well-being of the successful candidate.

Job ID: 478579989
Originally Posted on: 5/26/2025

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