Maitre D

Required Years of Experience

3 years

Job Details -Strong multitasking skills and being able to work under pressure in a dynamic, passionate, fast-paced environment are required
-Must be organized, detail-oriented, structured yet flexible
-Receive and coordinate reservations over the phone, via email, and in person
-Maintain and grow hospitable relationships with our patrons, create memorable moments
-Manage and communicate dietary requests and allergies
-Handle large party bookings, deposits, and event inquiries
-Fulfill reservation requests while maximizing restaurant productivity and ensuring excellent guest experiences
-Be able to improvise with professionalism, as well as identify issues and resolve problems promptly
-Receive feedback from guests and communicate with the team efficiently and effectively
-Solicit feedback from guests, respond to reviews, and relay relevant feedback to upper management for continuous customer satisfaction
-Assist service team on the floor, upholding a fine dining standard while maintaining an unpretentious and warm atmosphere
-Exhibit passion, knowledge, and genuine interest in food, wine, and hospitality
-Wine knowledge is a BIG plus!!!
-Potential points in tip pool available based on experience Compensation Details

Compensation: Hourly ($18.00) plus tips

Required Skills

Customer Service

Ability to work in a fast paced environment

POS Systems

Strong Communication Skills

High Volume Service

Customer Service Orientation

Conflict Resolution

Problem Solving Skills

Reservation Management Platforms

Team Collaboration

Fine Dining Service

Adaptability

Service Procedures

Communication

Time Management

Teamwork

Attention to Detail

Event Planning

Organizational Skills

Sales Skills

Problem Solving

Ability to Handle Stress

Critical Thinking

Creativity

Resy

Empathy

Professionalism

leadership potential

Work In a Fast-Paced Environment

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