F&B Floor Manager

The Peninsula Chicago
Chicago, Illinois
Full Time

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Required Years of Experience

2 years

Job Details Working with a talented team of Food & Beverage professionals, The Peninsula Chicago is seeking a guest-focused F&B Floor Manager.

Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.
Learn and grow within a diverse multi-outlet property.
Exceptional health benefits package and 401(k) with company match.

Key Accountabilities

Responsible for all activities within the outlet, which includes staff scheduling, delegation of job tasks, monitoring and supervision of service, monitoring reservations and table assignment when applies, and ensuring managerial floor presence.
Train, mentor, motivate, supervise, and assist department manager to discipline all department employees.
Initiate and maintain friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests.
Take, control reservations and seating of the restaurant regarding service standards and maximizing revenue.
Utilize the POS and HOTsos systems as per policies and procedure in place.
This Job Description is not inclusive of all job tasks but a guide, and tasks may be added or removed by your immediate supervisor according to changes that may occur in the working environment.

General Requirements

Minimum of 2 years leadership experience in a three-meal period in a restaurant Five-Star hotel
In depth understanding of various cuisine, wines, and pairings.
Relevant professional qualifications (eg. Hospitality, Business, Marketing)
Ability to speak English fluently, additional languages would be highly advantageous.

Benefits We Offer

10 vacation days per year
9 paid holiday days per year
5 Chicago Paid Sick Leave days per year
5 Chicago Paid Leave days per year
Complimentary employee meals
Discounted parking
Discounted and complimentary room nights at The Peninsula Hotels
50% restaurant discount
50% discount on spa services
80% company-paid medical, dental and vision coverage
Complimentary life insurance
Complimentary long-term disability
Retirement plan with 5% company match

We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $60,000-65,000 per year. Compensation Details

Compensation: Salary ($60,000.00 - $65,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Required Skills

Budgeting

Guest Service Orientation

Leadership

Team Management

Staff Training and Development

Customer service excellence

motivational skills

Business Management Knowledge

Supervisory Skills