Steward, Pantry (term) Harvard University Campus Services

Position Description

• In the absence of the management team, provides oversight and supervision to the dining facility.
• Utilizing knowledge of food allergies/intolerances, directs students/guests to safe menued items and food storage areas such as refrigeration, freezer, and dry storage. Informs students/guests on foods to avoid by knowing the menu items and the ingredient listings or by referring them to the person in charge.
• Responsible for following the opening and closing procedures of the dining facility.
• Maintains a set of unit keys at all times while on and off duty.
• Works closely with storekeeper ensuring supplies are readily available and communicates. any shortages to the management team in a timely manner.
• Receives food and non-food deliveries in the absence of the storekeeper while following all proper receiving procedures. Reports short-shipped and damaged items to the management team.
• Stores and stocks items appropriately using FIFO system.
• Reconciles daily cash deposit.
• Performs cashier duties as assigned.
• Directs the work of employees as assigned.
• Supports all events as assigned, including, but not limited to setup, execution and clean up.
• Responsible for assigned catering services.
• Responsible for coordinating coverage during unexpected staff shortages.
• Resolves issues, concerns and feedback received from students, guests and staff. Reports back these issues to the management team in a timely manner.
• Must take and record temperatures of hot and cold foods and record in the log book during meal periods. Must decide on corrective action when needed and inform management of actions taken in a timely manner.
• Monitors serving lines during meals to ensure quality and quantity is suitable for customer demand.
• Ensures presentation of food, cleanliness of food holding areas, and appropriate serving utensils provided.
• Reports malfunctioning equipment to management in a timely manner.
• Recycles products per policy and procedure.
• Accurately fills out sanitation and temperature logs and food service records as required. Informs person in charge when corrective action is needed in a timely manner.
• Follows sanitation standards in compliance with all regulatory agencies including Harvard Environmental Health and Safety regulations.

Basic Qualifications

• High School Diploma or equivalent.
• Must have proficiency with the English language (speaking, reading and writing).
• Minimum of two years supervisory experience in commercial food service or hospitality industry.
• Must possess basic computer skills and have the ability to learn various business applications.
• Must have basic math skills and ability to perform basic fiscal tasks. This includes, but is not limited to cash handling, analyzing digital and analog thermometers and other measuring devices.
• Must be able to follow directions.
• Must be neat in appearance and comply with proper dress code as designated by HUDS.
• Must have proficiency with kitchen tools and equipment without restrictions.
• Must be knowledgeable of food allergies and intolerances.
• Must be able to work independently and as part of a team.
• Must have excellent communication skills.
• Must be able to work cooperatively and respectfully with a diverse set of staff, management and guests.
• Must have strong multi-tasking skills. Must be able to work in a fast-paced diverse environment.
• Must be customer service oriented.

Additional Qualifications and Skills

• ServSafe certification within one year of employment.
• Previous experience working in a University environment preferred.

Physical Requirements

• Routine: must be able to lift 50 lbs. without restrictions. Frequent overhead lifting of 40 pounds required
• Continuous: standing, walking, lifting, manual dexterity, reaching, handling, bending
• Frequent: push/pull, bending, ascending and descending stairs and ladders
• Occasional: climbing, squatting, sitting, kneeling

Additional Information

Position description continued:

• Communicates effectively and works cooperatively and respectfully with a diverse set of staff, management team and guests
• Complies with State of Massachusetts and Dining Services? ?Food Employee Illness Policy?.
• Represents HUDS to students, faculty, staff and guests in a positive and professional manner.

• Works to meet the mission and core values of Harvard University Dining Services with enthusiasm and a spirit of cooperation.
• Attends mandatory trainings as assigned.
• Maintains current certifications as required.
• Performs other duties as assigned

Emergency Status Designation: Essential

Note: This job description may vary or change based on the needs of the business.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Benefits

We invite you to visit Harvard's Total Rewards website ( ) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format

On-Site

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify this excellence while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.