Server

Lapis Bistro
Washington, District of Columbia
Full Time

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Required Years of Experience

1 year

Job Details Job Overview

We are seeking a knowledgeable and personable Server to provide an exceptional dining experience at Lapis Bistro. The ideal candidate is passionate about hospitality, food, and wine, with a keen ability to anticipate guest needs and deliver impeccable service .As a server, you will guide guests through our curated selection of Afghan dishes and beverages, ensuring a warm and culturally rich dining experience that reflects our standards of excellence. Strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment are essential for success in this role.

Key Responsibilities:

Guest Service:

Greet guests warmly, present menus, and provide detailed information on menu items, daily specials, and promotions.
Take accurate food and beverage orders and relay them to the kitchen or bar staff as needed.
Serve food and beverages in a timely and professional manner.
Ensure guest satisfaction by checking on guests regularly and addressing any concerns promptly.
Provide recommendations and answer questions about menu items, including ingredients and dietary considerations.
Assist guests with special requests and accommodate modifications where possible.
Process guest payments accurately and efficiently.
Handle special events and large party orders with efficiency and attention to detail.
Foster repeat business through excellent service and genuine rapport with guests.

Dining Area Maintenance:

Set up tables, maintain cleanliness, and ensure a polished appearance of the dining area.
Refill beverages and replenish table settings as needed.
Clear tables and reset them for new guests promptly.
Adhere to sanitation and safety standards throughout all areas of the restaurant.

Collaboration & Communication:

Work closely with kitchen and bar staff to ensure seamless service.
Communicate guest preferences and feedback to management for continuous improvement.
Participate in pre-shift meetings to stay informed about menu changes, specials, and other important information.
Assist fellow staff members during peak times to ensure smooth operations.

Administrative Tasks:

Maintain accurate cash handling and POS procedures.
Ensure adherence to tip reporting and documentation requirements.
Uphold compliance with all restaurant policies, health, and safety regulations.

Qualifications:

Prior experience as a server role preferred.
Fine dining experience preferred
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks effectively.
Positive attitude and a commitment to delivering excellent customer service.
Availability to work evenings, weekends, and holidays as required.
Enthusiastic, organized, self- motivated, detail oriented and joyful
Excellent customer service skills and ability to understand and respond to individual guests needs and requirements
A genuine passion and understanding of food and drink

Physical Requirements:

Ability to stand for extended periods and lift up to 30 pounds.
Ability to work long hours, including nights, weekends, and holidays as required by business needs.
Ability to work in a fast-paced environment while maintaining composure and attention to detail

Benefits:

401(k), Dental insurance, Employee discount, Health insurance, Paid time off, Vision insurance

Shift:

8-10 hour shift, including evenings and weekends

Compensation Details

Compensation: Hourly ($17.50) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts

Required Skills

Ability to Anticipate Guest Needs

Impeccable Service Delivery

Cash Handling Skills

POS system proficiency