Server Assistant

Required Years of Experience

0-1 years

Job Details

Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroys vibe-led hospitality is guided by the brand promise Remember to Live, an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.

Overview

We are currently seeking a Server Assistant to join our team and have a positive, service-oriented attitude and a desire to contribute to the team. Supporting servers in satisfying guest needs by taking direction and helping to serve all items.

Responsibilities/ Scope of this position:

Maintain a constant knowledge of menu items
Verify food matches the orders on tickets
Listen to, and promptly act to resolve guest issues and requests
Hold effective communication with management and peers
Support all food & beverage outlets when needed/asked
Ensure uniform, grooming, and hygiene standards meet the requirements set forth within the associate handbook

Qualifications/Qualified candidates will possess the following:

Ability to deliver exceptional guest service experience
Must be knowledgeable about local area
Communicating within F&B and with other departments regularly and effectively
Move, lift, carry, push, pull, and place objects weighing up to 15 lbs. frequently and up to 75 lbs. occasionally
Flexible schedule - Willing and able to work shift duties that may include evenings, nights, Overnights, weekends, and holidays.
Must be able to communicate in English (spoken and written)

Viceroy Hotels and Resorts is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Viceroy Hotels and Resorts to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a drivers license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law Notice of Applicant Rights Under the Law. Compensation Details

Compensation: Hourly ($12.58) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Required Skills

Teamwork

Attention to Detail

Problem Solving

Adaptability

Time Management

Customer Service Orientation

Interpersonal Skills

Multitasking

Physical Stamina

Ability to follow instructions

Cultural Awareness

Conflict Resolution

Dependability

Professionalism

Commitment to Hygiene and Safety Standards

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