Receptionist - M-F 8:00am - 4:30pm

Receptionist

Department: Admin

Location: Admin

Reports To: Operations Manager

Employment Status: Full Time

FLSA Status: Non-Exempt

About the Employer

Founded in November of 2020, Pain Physicians of Wisconsin is a group of Physicians, Nurse Practitioners, Physician Assistants, and a great group of support staff serving the southeast region of Wisconsin. The goal of our pain treatment team is to help our patients live their healthiest lives possible by easing pain symptoms and restoring function and movement. Learn more about PPWhealth by visiting our website at www.ppwhealth.com.

Position Summary

This position is responsible for triaging calls to various departments. Answers all incoming calls, provide pertinent information to the caller and transfers the call to the appropriate source if requested. Will occasionally help scheduling if needed as well as scheduling appointments. This is a remote position.

Qualifications

• High school diploma
• Excellent speaking voice
• 2 years' experience in customer service
• Time management skills
• Knowledge of HIPAA compliance
• Understanding of company policy and procedures
• Working knowledge of Microsoft Office

Please note that this job description is intended to describe the general nature and level of work being performed by the employee(s) assigned to this job. The content contained therein is not intended to represent an exhaustive list of all duties, responsibilities, and activities required. Duties, responsibilities and activities may change at any time, with or without notice, and additional work may be assigned as appropriate.

We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, the presence of non-job related disability, or any other legally protected status.