1 year
Job DetailsCall Mom is currently seeking a host at their latest concept, La Dolce Vita, an acclaimed, upscale homage to the classic Italian-American restaurant.
Responsibilities:
-This role requires knowledgeable and warm attention paid to guest experience curation and reservations book management.
-This role ensures all guests are greeted warmly and hospitably, notes VIPs and special guests. Provides notification of these guests to servers, managers and chef.
-Develops and fosters guest relationships and clientele.
-Responds to guest emails and phone calls in a timely manner
-Monitors guest spaces for cleanliness
-Provides a point of contact for customer feedback and helping to resolve any customer issues
-Any other responsibilities delegated by management
Qualifications:
-Successful candidates will be polished, poised and have a great sense of personal style
-Able to work nights, weekends and holidays
-High School diploma (bachelors degree preferred) and a minimum of 2+ years of applicable restaurant and/or hospitality management experience
-Excellent communications and interpersonal skills
Call Mom is an independent hospitality company that operates all of the food and beverage outlets at Graduate Seattle as well as Graduate Nashville, which includes White Limozeen (a highly acclaimed rooftop restaurant, pool, and bar), Cross-Eyed Critters Watering Hole (a karaoke bar featuring a trio of robotic musicians), and another Poindexter Coffee shop.
In Los Angeles, they are known for their award-winning cocktail and gaming bar, The Spare Room at the Hollywood Roosevelt (which was awarded Best Hotel Bar in America by Tales of the Cocktail), Los Angeles icon Genghis Cohen on Fairfax, and their all-day cafe concept, Winsome.
Compensation DetailsCompensation: Hourly ($21.00 - $23.00) plus tips
Benefits & Perks: Dining Discounts
Required SkillsGuest Experience Curation
Customer Service Orientation
Reservations Book Management
Attention to Detail
Relationship Building
Conflict Resolution skills
Customer Service
Time Management Skills
Communication
Interpersonal Skills
Adaptability
Hospitality Management
Professionalism
Time Management
Team Collaboration
Problem Solving
Problem Solving Skills
Event Coordination
Organizational Skills
Multitasking Ability
Empathy
Cultural Awareness
Positive Attitude
Ability to Work Under Pressure
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