Host

1 year

Major Food Group is hiring Hosts to join our team at Sadelle's !

Sadelles is a modern ode to New Yorks classic tradition of all-day dining. Since opening its first location in the heart of SoHo in 2016, the brand has reached iconic status thanks to its urbane, celebratory atmosphere and a menu of hits, including the best bagels in America.

As a valuable addition to our team, you must ensure that guests have a pleasant and memorable experience.

RESPONSIBILITIES:

• Greets and seats guests, presents menus to guests, informs them of special catch and soups.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
• Takes names on a waiting list.
• Runs the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at the host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
• Performs other duties as directed.

REQUIREMENTS:

• Experience in a high volume, upscale restaurant preferred but not required
• Previous customer service experience strongly preferred
• Possesses and exhibits the drive to provide exceptional service.
• Full time flexible hours are required (able to work days, nights, weekends, holidays).
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
• Proficient or ability to learn computer skills including POS systems, OpenTable, Word and Excel.
• Positive and enthusiastic attitude

COMPENSATION: $18.00 - $20.00 / hour

BENEFITS:

• Competitive Salary
• Medical/Dental/Vision Insurance with Company subsidy
• Growth Opportunities
• Progressive Paid Time Off
• Parental Leave
• Tuition Reimbursement
• Generous Dining Allowance
• Unlimited Referral Program
• TransitChek Discount

Equal Employment Opportunity

Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.

Compensation: Hourly ($18.00 - $20.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts

Customer Service

Customer Service Orientation

high volume restaurant experience

Attention to Detail

Communication

Multitasking Ability

Flexibility With Working Hours

Time Management Skills

Time Management

Communication Skills

POS system proficiency

Teamwork

Organization

Problem Solving Skills

Professionalism

Physical Stamina

Adaptability

multi tasking

Organizational Skills

Computer Skills (Word, Excel)

Ability to Work Under Pressure

Computer Skills (POS Systems, Open Table, Word, Excel)

Interpersonal Skills

Ability to Work in a High Volume, Upscale Restaurant

Flexibility

Positive Attitude

Ability to Stand/Walk for 8 Hours, Bend, Push, Pull, Lift 30 Lbs

Sales Skills

Ability to Lift 30 Lbs

Conflict Resolution skills

Positive and Enthusiastic Attitude

Enthusiasm

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