Event Coordinator - Flamingo Crossings Village

Event Coordinator - Flamingo Crossings Village

Department: Property Admin

Employment Type: Full Time

Location: Flamingo Crossings Village - Winter Garden, FL

Reporting To: Community Events Manager

Description

The Event Coordinator will assist in the planning, organization, and implementation of memorable community-wide events focused on creating an enhanced living experience for our residents. The Event Coordinator will collaborate with our operations team and associated program partners to assist in coordinating high quality, well executed opportunities for resident engagement with fellow residents, staff, and associated program partner(s).

Critical Duties:

• Develop creative ideas for high quality community events that are designed to encourage resident-to-resident interaction, resident-to-staff interaction, and/or resident-to-associated program partners in meaningful and memorable ways.
• Assist in creation and maintenance of a comprehensive events calendar as outlined and directed by the Regional Vice President and/or Community Director(s) including important task completion/delivery dates for the various events scheduled on the calendar.
• For all events, create and consistently manage/update an event specific "Task List" that outlines all necessary items for completion need to effectively delivery a high-quality, well-organized event.
• Create and implement effective marketing campaigns and communication to residents to ensure strong attendance of community events (collaborating with associated program partners when necessary).
• Effectively communicate and work with necessary on-site managers to schedule staff and set expectations for that staff in the planning and implementation of all planned events.
• Effectively manage all day-of event details such as location and location set-up, equipment, food/beverage, necessary supplies, and decor as needed.

Essential Duties (other duties may be assigned):

• Assist in maintaining an organized list of associated vendors and current contact information.
• Maintain working knowledge of and adherence to event related vendor contracts to ensure cost effectiveness, accuracy, appropriate contract dates, and all supporting documentation as outlined by company policies and procedures.
• Ensure customer service and engagement is a primary tenant of all development, planning, and implementation of all event related interactions with residents, associated partners, and fellow staff.
• Regularly review effectiveness of organization and execution of events after the fact for opportunities to improve the future quality of events in development and implementation and resident satisfaction.
• Collaborate closely with other departments including, but not limited to: operations, placements, facilities etc. in training and scheduling of other community staff as necessary for implementing resident events/engagement and building community.
• When addressing resident/customer concerns, provide high quality customer service through effective problem solving and communication with all necessary residents/customers, community managers, maintenance, and affiliated partners.
• Assist in administrative needs of the business as requested by the Regional Vice President and/or Community Manager(s). This may include but is not limited to: office administration, resident move-out/move-in, Turnover process, etc.

American Campus Communities Culture Commitments:

• Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership, and embraced by all.
• The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash in the office and around our communities. No matter their position or duration at the organization, everyone picks up trash.
• Serve as an American Campus representative and liaison in all interactions.
• Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Skills Knowledge and Expertise

Knowledge of:

• Strategic Marketing.
• Digital and Social Media Marketing.

Skill in:

• Communicating effectively, both verbal and written, with internal and external customers.
• Customer service.

Ability to:

• Ability to multitask.
• Detailed oriented.
• Ability to be a self-starter with a hands-on approach.

Benefits & Perks

• Benefits:

• Dental

• Vision

• 401(k) with Employer Matching

• Medical & Dependent Care Flexible Spending Accounts (FSA)

• Life Insurance

• Sick Leave

• Paid Time Off

• Paid Pregnancy & Childbirth Leave

• Paid Paternity Leave

• Health Insurance

• Health Savings Account (HSA) with Employer Matching

• Short-Term & Long-Term Disability

• Perks:

• Preferred Membership Pricing at Local & National Companies

• CoreGiving Volunteer Days

• Referral Program

• Charity Matching Program