Receptionist

DEPARTMENT: SERVICE EXTENSION

LOCATION: KENT SERVICE CENTER

POSITION TITLE: RECEPTIONIST

STATUS: REGULAR PART TIME/ NON-EXEMPT -25 HOURS

SALARY: $19.00 per hour

SCOPE OF POSITION:

The Receptionist is the first face of The Salvation Army to all individuals who enter the building. They are responsible for creating a welcoming environment, maintaining the front desk and assisting in many aspects of program and day to day operation. These various tasks support the overall mission and activities of The Salvation Army. This person works closely with the Coordinator.

GENERAL STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

EDUCATION AND WORK EXPERIENCE:

High school or GED

Experience in the following fields: secretarial, customer service, office administration, and data entry

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Detail oriented

Self-starter

Ability to work independently and as part of a team

Strong work ethic with ability to model and maintain excellent time management skills and schedule adherence

Strong use of the English language in verbal and written communication

Excellent organizational skills

Excellent telephone skills

Ability to work in a fast-paced environment and maintain poise under pressure

Must have excellent interpersonal skills, with emphasis on effectively working in a team environment and with a diverse population

Must be able to cooperate with The Salvation Army policies and procedures and possess a willingness to follow these as required by The Salvation Army headquarters and administration

In accordance with TSA Substance Abuse Policy and Drug Free Workplace policy-non-use of any substance, including alcohol or any drug which might affect health, safety or well-being of a client, the public, other workers or self while on the job or on Salvation Army premises.

RESPONSIBILITIES:

Answer and/or respond to phone calls received to the office and either assist them, or direct them to the proper person

Greet clients and all who come in the building

Assist the coordinator in the preparation of client files, making copies of all necessary identification and information regarding client circumstances.

Maintain current and accurate computer files and statistical data

Assist with AP/AR requirements as requested and needed

Assist with proper recording, disbursing and reporting of in-kind donations.

Support Coordinator with day to day operations, volunteer coordination and special projects.

Assist in supporting the center when the coordinator is away at meetings, vacations, sick, etc

All other duties as assigned

DRIVER QUALIFICATIONS:

Must possess a valid Washington State driver's license

Must pass The Salvation Army's in-house driving test and Motor Vehicle Records check

Must be willing to lift 30 pounds and occasionally 50 pounds continually

Must pass a criminal background check

Ability to drive own and/or assigned TSA vehicles. (Based on availability)

PHYSICAL REQUIREMENTS:

Ability to sit, move, stand, bend, squat, climb, kneel and twist on intermittent or continuous basis.

Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.

Ability to lift and carry up to 40 pounds.

Must have a valid driver's license and be able to pass an MVR screening check.

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemption