Cook College of the Holy Cross

Cook

College of the Holy Cross

Description

JOB SUMMARY Performs various duties in preparation to provide meals and catered services for students and guests following established practices and methods. Must follow all recipes, production and service records in compliance with department, sanitation and safety standards. Responsibilities include serving guests and assisting in food production, stocking and rotating product, setting up and cleaning food production and service areas following proper sanitationstandards. Responsibilities also include the use of a slicing machine, grill, fryolator, pizza oven, stir fry equipment and/or similar types of equipment. MAJOR AREAS OF RESPONSIBILITY FOR THIS POSITION

• Prepares food items and cooks to order.
• Follows exact menu and recipe specifications.
• All menu items are consistent, properly portioned, checked to be that they are of the highest quality and they are served at the correct temperatures.
• Able to work in all areas of the servery unassisted.
• Offer daily training and guidance to the culinary assistants as needed.
• Assures that the work area is set up, properly stocked, rotated, organized, clean, safe and fully functional at all times.
• Sets up and cleans up food production areas.
• Serves all guests when/if needed in a customer friendly and attentive manner.
• Will be called upon to service, set-up and/or clean-up catered events as needed.
• Accurately complete service records and inventory data for the FoodPro system.
• Must be comfortable in working with special dietary restriction students. Seek guidance from management with questions.
• Understands the importance of the food waste system. (Utilize FIFO)
• Follows all state and local food safety guidelines.
• Perform other similar or related duties as required or requested.

RESPONSIBILITIES OF ALL HOSPITALITY EMPLOYEES

• All documentation is recorded accurately and timely.
• Follow all chemical guidelines according to the Material Safety Data Sheets.
• Superior customer service and communications skills are needed to provide a welcoming, friendly and professional manner to all of our guests.
• Offer training/support to co-workers, staff and students where applicable.
• Follow all verbal and written instructions from managers/supervisors.
• Have the ability to frequently lift up to 25 pounds, occasionally lift up to 50 pounds and 100 with assistance.
• All staff are considered to be emergency essential personnel and are required to report during times of inclement weather.
• Schedule flexibility is important, you need to be aware of the academic calendar and special event dates. We will/may adjust schedules due to events on campus.
• Be innovative as it pertains to your position.
• Be comfortable sharing your suggestions and ideas for process or work improvements.
• Comply with all safety and risk management practices, policies and procedures.
• Ability to succeed in a high-pressure environment.
• Ability to communicate with guests, co-workers and other members of the college community with professionalism and respect.
• Be sure to know and come to work each day with our department's core values in mind.
• Must adhere to the uniform standard as it applies to your position.

MINIMUM QUALIFICATIONS FOR THIS POSIITON

• Up to two years related work experience is preferred.
• High School Diploma or equivalent required.
• Ability to frequently lift up to 25 pounds, occasionally lift up to 50 pounds and 100 with assistance
• ServSafe Food Safety Certification or training is required. If training is not up-to-date, training/certification must be completed upon 3-6 months from date of hire.
• Food allergy training is essential and prior experience in special food allergy meal preparation is preferred. If a candidate does not have prior experience, the necessary training must be completed upon hiring. Initial training will include a review of information, departmental responsibilities and a recap of the Food Allergy Program.
• Excellent customer service and appropriate communication skills are needed in order to provide a welcoming, professional and safe environment for students and guests. Upon hiring the following additional training must be completed on a yearly basis: Title IX harassment training, Security awareness training.

DAYS & HOURS: Holy Cross Dining staff are considered Emergency Essential Personnel and are required to report during times of inclement weather. Must be flexible. Schedule may change depending on the needs of the department. CURRENT SCHEDULE: Tuesday - Saturday / 12:00 PM - 8:30 PM CORE COMPETENCIES

• Inclusion: Actively engaging with the values of the College by promoting a work environment that embraces diversity and demonstrating respect for the opinions and beliefs of others.
• Innovation: Performing one's job with creativity and proactivity, improving procedures and problem-solving.
• Mission/Service Orientation: Focusing on service to others and contributing to the College's collective mission.
• Responsibility: Taking ownership of one's actions and accountability for one's tasks and duties.
• Collaboration: Exchanging information, ideas, and thoughts with others in a manner that is proactive and enhances partnerships.

DISCLAIMER The description above represents the most significant duties of this position but does not exclude other occasional work assignments not mentioned, the inclusion of which would be in conformity with the factor degrees assigned. Additional information:This is a full time, non exempt level position. The College is committed to providing competitive market pay for its employees. The College also offers a competitive benefits package for full-time staff, including:

• Defined Contribution Pension Plan
• Tuition & Education benefits
• Wellness programs & ongoing Training and Development opportunities
• Generous paid time off

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.To review our Employee Benefit Options, please go to: of applications will begin as received and continue until the position has been filled.The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Merrilee Grenier, Senior Associate Director of Employee Relations and Legal Compliance, for questions or to request an accommodation via email at ... , or by calling ...

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