Host/Hostess

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! JOB SUMMARY The host is responsible for providing a friendly and gracious initial contact for restaurant guests and providing direction upon approaching the host's stand. Responsibilities also include bussing tables and assisting with the needs of our guests. JOB DUTIES Greet all guests with enthusiasm and friendliness. Provide water and Coffee service to guests after seated. Control the flow of the restaurant and ensure that all seating requests are met. Communicate with other employees to ensure that guests' needs are met. Handle guests' special requests. Communicate with restaurant guests' wait time, and direct them to the restaurant bar area. Answer the phone in a timely manner. Maintain a professional appearance at all times. Report to work as scheduled. Maintain working area clean and organized at all times. Inspect restaurant and bar for neatness and cleanliness. Ensure all menus are clean and available at all times. Ensure that guests have a positive and memorable experience at the Restaurant. Watch for safety hazards and report them immediately to your Department Supervisor. Report to Food & Beverage Supervisor before ending work shift. Wrapping utensils in napkins accordingly Carrying dirty tableware to the kitchen area Preparing tables for arriving patrons by wiping up spills clearing away crumbs, replacing soiled linen, and setting up tableware, napkins, and condiments Delivering food to tables when servers are busy Responding to patrons' requests and informing management of any complaints. Arranging tables and chairs to accommodate larger groups of patrons. Ensuring that the server station is adequately stocked with necessary restaurant supplies. Complete Side work Duties as assigned. MINIMUM REQUIREMENTS High school graduate or equivalent Minimum of 18 years of age to serve alcoholic beverages Must be able to work flexible shifts and schedules, including weekends and some holidays. Must work well with or without direct supervision. Ability to effectively communicate in English. Alcohol Awareness and Health Safety Training according to local Governmental Agencies. The ability to work as part of a team The ability to work in a fast-paced environment The ability to stand for extended periods Excellent customer service skills. HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobrelated requirements. With a 40-year legacy, HRI Hospitality has meticulously constructed a robust lodging and mixed-use platform under the seasoned leadership team's guidance. The company currently owns and manages a diverse portfolio in the nation's premier lodging markets, actively engaging in both development and acquisitions to enhance their offerings. While maintaining an active development pipeline, HRI Hospitality is committed to "Elevating the Urban Experience" for guests. Managing a portfolio of branded and independent institutional quality hotels in key U.S. markets, the company is an approved operator for all major full- and focused-service brands. Leveraging deep sector expertise and a vast industry network, HRIH's hotel management platform emphasizes a balanced approach, incorporating People, Profit, and Revenues. With extensive third-party management expertise and an owner's perspective, HRI is adept at operating properties effectively, solidifying its position as an innovative leader in the hospitality industry.