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Front Desk Agent
Hyatt House San Jose | Cupertino
10380 Perimeter Road
Cupertino, CA 95014
148 Room Hotel
Managed By Aimbridge Hospitality
Compensation: $20.00 per hour, Full-Time
Join Our Team as a Front Desk Agent!
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
High school diploma or equivalent; experience in a hotel or related field preferred.
Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Property Information Feel your best at our extended-stay Cupertino, CA hotel with home-like comforts and office amenities. Located in the heart of Silicon Valley, Hyatt House San Jose / Cupertino is an inviting and excellent choice for business and leisure. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!
Application deadline for Colorado positions:
Posted June 3, 2025
12
Hyatt House San Jose | Cupertino
Our Hotel
Home to Apple's 2.8 million-square-foot campus, Cupertino is the heartbeat of Silicon Valley. Discover the city's best restaurants, shops, and hiking trails minutes from our modern hotel. Enjoy spacious rooms and premium amenities less than an hour outside of San Francisco.
148 rooms, including 109 suites
Heated outdoor pool
24/7 gym
24-hour business center
Free self-parking
2,700 sq ft of meeting space
Toggle navigation
Espanol Francais
Employer Login
Browse Jobs
Post a Job
Log In or Join
Search 8,633 current hospitality jobs
what
where
Front Desk Agent
Hyatt House San Jose | Cupertino
10380 Perimeter Road
Cupertino, CA 95014
148 Room Hotel
Managed By Aimbridge Hospitality
Compensation: $20.00 per hour, Full-Time
Join Our Team as a Front Desk Agent!
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
High school diploma or equivalent; experience in a hotel or related field preferred.
Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Property Information Feel your best at our extended-stay Cupertino, CA hotel with home-like comforts and office amenities. Located in the heart of Silicon Valley, Hyatt House San Jose / Cupertino is an inviting and excellent choice for business and leisure. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!
Application deadline for Colorado positions:
Posted June 3, 2025
12
Hyatt House San Jose | Cupertino
Our Hotel
Home to Apple's 2.8 million-square-foot campus, Cupertino is the heartbeat of Silicon Valley. Discover the city's best restaurants, shops, and hiking trails minutes from our modern hotel. Enjoy spacious rooms and premium amenities less than an hour outside of San Francisco.
148 rooms, including 109 suites
Heated outdoor pool
24/7 gym
24-hour business center
Free self-parking
2,700 sq ft of meeting space
Job ID: 479911156
Originally Posted on: 6/5/2025
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