Food & Beverage Manager

We Are Turning Jobs into Careers

Care Connects Us at Hyatt and we are committed to a culture of warmth, empathy and respect. At Hyatt, there is a place for you to discover a career and be a part of our shared belief that hospitality is more than just a job - it's a career for people who care.

Our Purpose of Caring for People so they can be their best drives our day-to-day in the Human Resources function. We are determined to make a difference in People’s lives, and the HR Team is responsible for evolving our culture of Care by guiding behaviors to\: Build Empathy, Prioritize Wellbeing, Practice Inclusion and Experiment. We are a business partner expected to collaborate with Operations so that we as a hotel achieve our business goals.

We Offer Excellent Benefits\:

• Complimentary Terminal Colleague Parking
• Complimentary meals provided when working
• Health, Dental and Vision at 30 days of employment!
• Complimentary hotel room nights
• Unlimited colleague and friends & family discounted room rates
• Holiday, bereavement and jury duty pay
• Paid vacation, sick, holiday, new child leave/bonding time after one year
• Tuition reimbursement assistance up to $1,000 per year
• 401k and Roth IRA contributions/match
• And so much more!

The Food & Beverage Manager will oversee the food and beverage operations within the hotel, including Banquets, our restaurant and bars, and the grab-and-go market. This position is a highly visible role who is heavily involved in the oversight and day-to-day management of the Food & Beverage operation., which is conveniently located in Terminal C of the DFW Airport. The expectation is that the Food & Beverage Manager is connecting daily and engaging with guests and colleagues through ongoing dialogue in their work areas to promote a positive and healthy work environment. The ideal candidate must be able to work independently with limited direction and guidance while maintaining a high level of efficiency and effectiveness. This role is pivotal in ensuring exceptional guest experiences and maintaining high standards of service. The position will report directly to the Assistant Food & Beverage Director.

Responsibilities Include, but are not limited to\:

• The Food & Beverage Manager will lead short and long-term planning and provide management support for hotel outlet operations.
• They will direct and oversee the development of colleagues, including hiring, training, empowering, coaching, and counseling.
• The manager will implement effective performance management practices to foster a high-performing team.
• They will oversee payroll, reports, forecasts, inventory, and budget for outlet operations.
• The role involves collaborating with other hotel departments to ensure seamless guest service.
• The manager will resolve customer complaints promptly to maintain high levels of satisfaction and quality.
• They will implement procedures to enhance guest and colleague satisfaction and ensure quality control for both food and beverage.
• The manager will conduct daily walk-throughs to ensure full compliance with Department of Health regulations and Hyatt Corporate standards.

Qualifications

• The ideal candidate will have demonstrated ability to effectively interact with people.
• They should have a minimum of 3 years of progressive hotel F&B management experience.
• The candidate should possess professional presentation skills with a service-oriented style.
• Proven leadership skills with a track record of success in high-volume concepts are essential.
• A Hotel/Hospitality degree is required.
• The candidate should have high energy, an entrepreneurial spirit, motivational leadership, effective communication, exceptional customer service skills, and the ability to improve the bottom line.
• Proficiency in Microsoft Office Suite is required.
• Excellent organizational, interpersonal, and administrative skills are necessary.
• Experience in implementing new food & beverage concepts is also important.

Whether it is career advancement, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you!