Cafe Associate

Thomas Cuisine is hiring a Full-Time Cafe Associate at Treasure Valley Hospital

Treasure Valley Hospital is looking for a friendly and reliable Cafe Associate to join our food service team. In this vital front-line role, you will ensure patients, staff, and visitors have a positive experience while dining with us by providing excellent customer service and maintaining a clean, welcoming café environment.

What’s in it for you

Benefits:

Full-time roles include:

• Comprehensive medical, dental, and vision benefits with several plan options to choose from!
• Generous Paid Time Off and Leave Programs.
• Employee referral program
• Access to wellness initiatives, financial planning, mental health assistance, and more.

Wage range: $15.50-16.50

Schedule: Monday to Friday 7:00am-3:30pm

Your Impact

Overview: As a Cafe Associate in the food service industry, you play a crucial role in delivering exceptional customer experiences while ensuring the smooth operation of the cafe. You will be responsible for various tasks including customer service, food preparation, cashier duties, maintaining cleanliness, and upholding food safety standards.

Job Specific Duties:

• Greet and assist customers in a courteous and professional manner.
• Prepare and serve food and beverages according to safety and quality standards.
• Operate cash registers, handle payments, and maintain accurate transactions.
• Maintain cleanliness of dining and food preparation areas.
• Restock food, beverages, and supplies as needed.
• Comply with health and safety regulations, hospital policies, and sanitation standards.

Customer Service:

• Greet customers warmly and assist them in selecting menu items.
  Provide information about menu items, including ingredients and allergens.
  Take customer orders accurately and efficiently, ensuring special requests are communicated to the kitchen staff.
  Handle customer inquiries, concerns, and complaints professionally and promptly.
  Create a welcoming atmosphere and strive to enhance the overall customer experience.
• Perform other duties as assigned to support the unit.

Food Preparation:

• Prepare and assemble food and beverage items according to cafe recipes and standards.
  Ensure all food items are fresh, properly portioned, and presented attractively.
  Follow food safety protocols at all times, including proper storage, handling, and sanitation procedures.
  Monitor food inventory levels and communicate with management regarding replenishment needs. Perform other duties as assigned to support the dining team

Cashier Duties:

• Operate the cash register or POS system accurately to process customer transactions.
  Handle cash, credit card, and other forms of payment securely.
  Count and reconcile cash drawer at the beginning and end of each shift.
  Provide receipts and maintain accurate records of transactions.
• Perform other duties as assigned to support the dining team

Cleaning and Maintenance:

• Maintain cleanliness and organization of the cafe, including dining areas, serving stations, and restrooms.
  Clean and sanitize food preparation surfaces, utensils, and equipment regularly.
  Monitor and restock supplies, such as napkins, utensils, and condiments.
  Empty trash receptacles and ensure proper disposal of waste.

Compliance and Safety:

Adhere to all food safety and sanitation regulations, including HACCP guidelines.
Follow cafe policies and procedures regarding personal hygiene, uniform standards, and workplace safety.
Participate in training sessions on food safety, customer service, and other relevant topics as required.

Qualifications:

High school diploma or equivalent.
Previous experience in a cafe, restaurant, or food service setting preferred.
Basic knowledge of food preparation techniques and kitchen equipment.
Excellent customer service and communication skills.
Ability to work effectively in a fast-paced environment and multitask.
Strong attention to detail and accuracy in cash handling and order taking.
Ability to stand for extended periods and lift/carry items as needed.
Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
ServSafe or state Food Handlers Card.

Our people are purposeful. They care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our communities.

Who We Are

Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values, and building relationships while "doing the right thing".

Our partner, Treasure Valley Hospital is a physician-owned, non-emergency surgical facility located in Boise, Idaho. Since 1996, we've been committed to providing top-tier surgical care with a focus on patient comfort and satisfaction. Our specialties include orthopedics, neurosurgery, ENT, and sports medicine, among others.

Our commitment to you

At Thomas Cuisine, we are dedicated to fostering a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture.

REAL Food | Genuine Service | Enduring Relationships