Host

1 year

Job Title: Host Location: Momento Cantina Chicago, IL Position Type: Part-Time/Full-Time Reports To: Front of House Manager

About Us: At Momento Cantina , we break the mold. Were not here to meet expectations were here to redefine them. Latin roots, global ambition. That energy shows in everything we do, from the dishes we serve to the welcome at the door. As the first point of contact, our Hosts set the tone for the entire guest experience. Think confident, warm, fast-paced, and always on point.

Your Role: As Host, you are the face and first impression of Momento Cantina. You greet every guest with genuine energy and style, manage reservations and walk-ins with precision, and maintain a flow that keeps vibes high and wait times low. You dont just seat guests you set them up for a memorable night.

Key Responsibilities:

• Warmly greet guests upon arrival and thank them as they leave

• Manage reservations and waitlist using our system efficiently

• Communicate table statuses and guest needs clearly with servers and managers

• Maintain a clean and organized host stand and entrance area

• Be aware of VIPs, special occasions, and high-profile tables

• Assist with guest recovery when needed stay calm, professional, and solutions-oriented

• Uphold Momentos vibe: upbeat, elevated, and always authentic

You Are:

• Quick on your feet and calm under pressure

• Naturally warm, with a strong presence and polished appearance

• Excellent with time management and multitasking

• A team player who uplifts those around you

• Tech-savvy enough to navigate reservation systems and POS software

• Punctual, reliable, and professional

Requirements:

• Prior host or customer-facing experience preferred, but not required

• Flexible availability, including nights, weekends, and holidays

• Ability to stand for extended periods

• Bilingual (English/Spanish) is a plus

Why Momento:

• Vibrant team culture rooted in excellence and creativity

• Growth opportunities in a high-energy, expanding brand

• Staff meals, perks, and training that sets you up for success

Compensation: Hourly ($17.00 - $19.00)

Strong interpersonal skills

Ability to Create a Positive First Impression

Attention to Detail

Problem Solving Skills

Ability to work in a fast paced environment

Customer Service Orientation

Adaptability to Changing Situations

Ability to Handle Stressful Situations Gracefully

Strong Communication Skills

Ability to Work Collaboratively With a Team

Organizational Skills

Ability to Prioritize Tasks Effectively

Cultural Awareness and Sensitivity

Flexibility in scheduling

Commitment to Maintaining a Positive Work Environment

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