Travel Coordinator

About Atrium:

What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team.

Client Overview:

Our client is a leading investment bank in Latin America, with a presence in various financial markets including investment banking, wealth management, asset management, and corporate lending. Their team is now looking for a Travel Coordinator.

Salary/Hourly Rate:

$28/hr - $35/hr

Position Overview:

The Travel Coordinator must be highly technical and attentive to details in a fast-paced environment. This position works with a team on the US travel desk and books every kind of travel possible for employees: domestic, international, multi-stop, group travel, hotels, car services, temporary housing, full family international relocations and more. Other tasks involve providing customer service for afterhours travel emergencies, managing visa procurement, creating itineraries, and liaising with various travel vendors, agencies and internal employees.

Responsibilities of the Travel Coordinator:

• Create employee travel profiles inclusive of name, DOB, IDs, frequent flier numbers, seat preferences, addresses and additional related details.
• Work directly with employees to facilitate quotation and booking of all business travel while providing excellent customer service.
• Coordinate quotation and booking of travel with external travel agencies including flights, hotels, rental cars and car services.
• Research and quote travel options via Concur Solutions.
• Perform price comparison for international flights between carriers and agencies.
• Ensure all employee travel is in line with internal travel policy (cost, class of service, duration, ground transportation).
• Coordinate and document approval of trips with employee's manager before booking.
• Maintain travel documents, profiles and booking and reporting spreadsheets.
• Create detailed travel itineraries.
• Manage corporate travel rewards programs, tracking and applying points to offset travel costs.
• Provide support for all travel related items including flight changes and cancelations and other traveler issues domestic and foreign.
• Coordinate employee and family relocations including temporary housing and pet accommodations.
• Manage travel visa procurement including preparation of documentation, checks, and coordination with visa expeditor services.
• Manage relationships with external agencies and participate in service calls, annual reviews and contract negotiations.
• Alert US and international offices of visiting employees.
• Assist in month end corporate card reconciliation processes.
• Perform backup reception and administrative functions as needed.
• Assist with administrative responsibilities including procurement, reporting, shipping, scheduling, events and ad hoc projects as needed.

Required Experience/Skills for the Travel Coordinator:

• 2+ years of experience booking business travel.
• Exceptional attention to detail.
• Customer service oriented.
• Ability to work independently and in team environment.
• Available after hours and weekends for travel emergencies.
• Ability to multitask.
• Ability to work in extremely fast paced environment.
• Proficient in MS office.
• Strong organizational skills.

Preferred Experience/Skills for the Travel Coordinator:

• Portuguese fluency preferred.

Education Requirements:

• High school diploma.
• Bachelor's degree preferred.

Benefits:

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).