Bilingual Front Desk Receptionist

Express is looking for a Bilingual Front Desk Receptionist.***

**Essential Duties and Responsibilities:**

Assist Office Staff and President with administrative duties including but not limited to:

- Answer phone inquiries and provide basic company information.

- Perform clerical duties, take memos, maintain files (digital and physical), and organize documents

- Monitor front desk and comply with all security procedures for visitors

- Assist in planning company events, meetings, luncheons, and employee team building activities

- Make travel arrangements for staff

- Oversee mail deliveries, packages, and couriers

- Set up, break down, organize, and maintain conference rooms, training rooms, and meeting rooms

- Monitor emails and social media accounts and respond accurately, efficiently and in a timely manner

- Provide service information to clients.

- Schedule services accurately and efficiently

- Actively manage service issues and complaints

- Maintain Client relations and communications

- Assist in interviewing and onboarding employees

- Create and update service education and communication Maintain office appearance (neat, organized, and clean)

- Assist in shift preparation (materials, information, supplies, etc....)

- Any additional tasks assigned by direct supervisor

**Additional Tasks/Responsibilities**

- Drive team around to different job locations as needed

- Maintaining the laundry

- Take care of the office space next door

**Education and/or Work Experience Requirements:**

- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers

- Excellent time management skills and ability to multi-task and prioritize work

- Excellent computer proficiency (MS Office -- Word, Excel, Outlook, and PowerPoint)

- Attention to detail and problems solving skills

- Strong organizational and planning skills

- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

- Ability to work independently and to carry out assignments to completion within parameters of instruction given, prescribed routes, and standard accepted practices

- High school diploma or GED required

- Must have a valid Driver's License

- Must be insurable

**Front Desk Receptionist top skills & proficiencies:**

- Reporting skills

- Microsoft office skills

- Professionalism

- Problem solving

- Supply Management

- Verbal communication

- Typing skills

- Attention to detail

- Accuracy

- Multitask

- Telephone Skills

- Teamwork

- Discretion and Judgment

- Patience

- Honesty

- Integrity

- Positive attitude

- Customer service oriented

**Physical Requirements:**

- Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.

- Ability to maintain regular, punctual attendance consistent with ADA FMLA and other federal, state, and local standards.

- Must be able to lift and carry up to 50 lbs.

- Must be able to talk, listen and speak clearly on telephone.