Front Desk & WA State Title Clerk

Role: Front Desk and Title Clerk, Hybrid Role

Schedule: Full-time, Monday-Friday, 930AM-5PM/6PM and Saturdays 930AM-3PM as needed
Location: Seattle, Ballard neighborhood
Reporting to: Manager & Assistant Manager
Pay: TBD, depending on experience etc.
Benefits: Medical, after 90 days

Job Description- Front Desk (first half of the day)

Answering phones
Routing messages to Title Clerks
Greeting customers and fielding questions from the public (we will train on general and basic info thats needed)
Vehicle registration certificates- distributing pick-ups to customers, preparing and mailing out certificates and tabs
Faxes- calling customers to let them know weve received copies of their car title from the bank and informing them of next steps
Filing
General admin support and special projects
Light housekeeping tasks such as taking out the trash/recycling, vacuuming the office, and dusting as needed

Job Description- Title Clerk (second half of the day)

Process vehicle/vessel registration renewals
Fill Disability Parking Placard prescriptions
Complete title transfers for customers moving in from out of state or for new purchases (vehicles, vessels, trailers, etc.)
Facilitate title requests from lienholders
Issue temporary trip permits
Emails and communication with the state
Take regular state exams/tests/training and stay up to date with current RCWs and rule changes etc.
Answering phones and general questions and inquiries from in-person customers

Requirements and Qualifications

1 year of office administration and/or customer service experience preferred, but not required
General knowledge and know-how with Office Suite programs or similar

We are willing to train the right person, so industry specific experience is not required! This role has plenty of room for growth! High attention to detail, ability to work with a variety of customers, and time management skills are essential. We're a small team and a family and minority owned and ran business, so we take pride in our office's diversity and ability to put in a hard day of work while having a fun time together and spreading positivity in our community.

We look forward to reviewing your application!