PM Front Desk Agent

Job Description: PM Front Desk Agent

Location: Phoenix, AZ, 85008

Job Summary:

We are seeking a reliable and customer-focused PM Front Desk Agent to join our team in Phoenix, AZ. The ideal candidate will be responsible for providing exceptional customer service to guests, checking guests in and out, answering phone calls, and assisting with any guest inquiries or requests.

Key Responsibilities:

• Greet and check-in guests in a friendly and professional manner
• Answer phone calls and direct them to the appropriate department
• Handle guest inquiries and requests promptly and efficiently
• Assist with reservations and room assignments
• Process payments and maintain accurate records
• Ensure the front desk area is clean and organized at all times

Qualifications:

• Previous experience in a customer service role
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in Microsoft Office and basic computer skills
• High school diploma or equivalent

Benefits:

We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.

E.O.E.