Host/Hostess

Host/Hostess

Great Wolf Lodge

United States, Massachusetts, Fitchburg

150 Great Wolf Drive (Show on map)

Jun 11, 2025

Job Description

Pay: $16.75 per hour

At Great Wolf, theHost/Hostessis the first impression for guests in their dining experience and is critical to ensuring all feel welcomed. The Host/Hostess is responsible for greeting guests, escorting them to tables, and monitoring their needs throughout service.

Essential Duties & Responsibilities

Welcomes patrons and escorts them to their assigned dining area; tracking table availability via floor plan board

Informs customers of promotions and notifies them of assigned server

Manages patron wait list as needed

Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies.

Helps dining room staff by setting and clearing tables; replenishing water; and serving beverages as needed

Basic Qualifications & Skills

Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed

Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

Previous host and/or restaurant front of house experience

Strong communication skills

Proven teamwork

Projects professional image that inspires trust and confidence

Enthusiastic and positive energy

Physical Requirements

Able to lift up to 30 lbs.

Able to bend, stretch, and twist

Able to stand for long periods of time

Application Instructions:

Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

Position Close Date:

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.