Receptionist

Organization Alternative Court Program Pay $0.00 Pay Frequency Monthly Full Time / Part Time Full time Job Summary DEFINITION Under general supervision, receives visitors and callers, provides information and performs various clerical duties for the Alternative Court Programs by performing the following duties. Job Description ESSENTIAL JOB FUNCTIONS Receive visitors and caller; determine nature of business and supplies information, as authorized; direct individual to proper person through the use of Microsoft Teams and text messaging. Answer incoming telephone calls and refer to proper individual, take messages or handle in the most appropriate manner. Receive, sort, stamp and distribute mail. Will receive, and sign for, if necessary, all incoming mail via USPS, FedEx, UPS, etc., and notifying appropriate staff of items. Will assist staff with copying needs, mailings, filing, etc., as requested. Primary individual responsible for maintaining the appearance the office/conference rooms/kitchen/common hallway, etc. The receptionist will be responsible to completing critical data entry daily utilizing a Salesforce platform. Type correspondence, reports and other material for staff. Perform other duties as assigned. Additional Job Description REQUIRED SKILLS, KNOWLEDGE AND ABILITIES Skill in receiving visitors; in maintaining records and files; in personal computer; and in typing. Knowledge of departmental policies and procedures; of regulations; and of services provided. Ability to understand and follow oral and written instructions; to exercise tact, patience and courtesy in dealing with others; to speak clearly, distinctly and in a pleasing tone; to detect clerical errors; and to cooperate and work with others. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Education equivalent to graduation from a standard four-year high school, supplemented by a course in typing, and over one year work experience as receptionist or related work. Prior experience working within the justice system, working knowledge of computer systems, and a welcoming demeanor aligned with proper customer service engagement. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Location Alternative Court Program (TCACP) Working for Tulsa County means your expertise will be valued at a place that aims to help you succeed while empowering you to expand your skills. It also means you'll get great, comprehensive benefits including: Competitively priced health care package Paid time off including vacation pay, holidays and personal time Retirement benefits, including a pension Education assistance Much more Click to learn about more of our benefits. Equal Opportunity Policy: Tulsa County is dedicated to providing an equal employment opportunity to all qualified individuals. It is the policy of Tulsa County to recruit, to employ, to compensate, and to promote the most qualified persons for all classified positions within the divisions under the Board of County Commissioners and other participating County offices, solely on the basis of job-related qualifications and competency. Therefore, it is the policy of the participating County offices, including all Board of County Commissioners divisions, that there shall be no discrimination against any employee or applicant with regard to their race, color, religion, sex (including, pregnancy, gender identity, or sexual orientation), parental status, national origin, family medical history or genetic information, political affiliation, military service, marital status, mental or physical disability, medical condition, age, or other non-merit based factors or other characteristics protected by federal, state, or local laws with regard to all terms, conditions, eligibilities, and privileges of employment for all positions in the County. The complete text of the County's Equal Employment Opportunity statement is available from the Human Resources Division. ...