Server

3 years

Position Purpose: This person is responsible for creating positive guest interactions while serving them in a friendly and efficientmanner to create an exceptional dining experience.

Key R e s ponsibilities/Accountabilities:

• Greet all guests and explain our menus and
• Take beverage and food orders in a prompt and professional
• Serve beverages and food to
• Clear and clean tables in a prompt and efficient manner
• Perform side-work, and any other service opening or service closing duties as
• Ensure that wait staff stations are clean and maintained throughout the
• Alert Management of any service, guest and/or safety issues
• Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
• Receive and process guests payments when closing the
• Assist with other service-related duties assigned by
• Follow service opening and service closing procedures before and after the service.
• Always maintain professional demeanor with all
• Assist staff with any aspect of service steps to satisfy the guests such as: food
• Be accessible to all staff and guests to answer any service and beverage related
• Follow service steps based on our training manual and assist in communicating same to all staff who handle or serve food and beverages.
• Collect contact tracing from table and return to
• Prompt guests to wear mask if they stand up from the tables to walk around or use
• Maintain expertise on food menu, wine menu, cocktail Attend continued education classes when provided.
• Be an expert on our brand and

Minimal Essential Requirements:

• Ability to communicate and understand direction in English to ensure safety in the Ability to understand, respond, and engage with co-workers, managers, and guests in English.
• Ability to multitask and work in a fast-paced
• Flexible schedule
• Detail oriented.
• The ability to work as part of a team, and personal
• Very basic food handling, preparation, and cleaning skills are
• Time management and ability to work under pressure to manage high volume of
• Discipline to follow set
• Ability to lift up to

ADA: Palladino's Steak & Seafood will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Compensation: Salary ($11.00) plus tips

Benefits & Perks: Health Insurance

Customer Service Skills

Interpersonal Skills

Problem Solving Skills

Attention to Detail

Team Collaboration

Adaptability

Stress Management

Communication Skills

Organizational Skills

Safety Awareness

Service Orientation

Conflict Resolution

Initiative

Professionalism

Culinary Knowledge

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