3 years
Job DetailsAbout Marea: Located in the heart of Midtown Manhattan, Marea is an award winning talian fine dining restaurant from Altamarea Group, celebrated for its award-winning coastal cuisine. Known for its elegant atmosphere, refined service, and exceptional crudo, handmade pastas, and seafood, Marea attracts a discerning clientele from around the world. Joining the team at Marea means becoming part of a hospitality group committed to excellence, growth, and delivering unforgettable dining experiences.
Who We're Looking ForWe are looking for a dedicated and passionate server, with Bartending experience, to join the Marea team in delivering exquisite dishes, and extraordinary guest experiences. The ideal candidate will have at least 2 years in Serving in a fine dining environment, and at least one year in Bartending in a fine dining setting. This role will be a dual role as a Server and Bartender.
Server Responsibilities include :
- Manage and assume full responsibility of each guests dining experience from start to finish with exceptional leadership and organizational skills
- Exhibit full knowledge of all food, wine, and spirits offered by the restaurant and combine that knowledge in combination with engaging sales mentality and techniques to guide guests through the menus as part of enhancing dining experience and driving revenue
- Engage with clients in a warm, friendly and vibrant manner, in line with Morini service and hospitality style
- Multitask between assisting guests, bussing tables, running food and drinks, performing wine service, maintaining water levels, and any other service / operational duties quickly, calmly and seamlessly
- Respond immediately to guests needs and requests, and promptly communicate any guest concerns with management, as well as assist in coordinating guest recovery efforts with management
- Process all guest orders through the POS system per Marea standards and ensure all food and beverage delivered promptly and accurately
- Present accurate guest checks and collect/process full payment for all food and beverage items sold
- Seek out guest preferences and convey such information to management and peers, in addition to building a new roster of regular guests by anticipating guest needs and providing engaging, memorable, and personalized service
- Report to work punctually as indicated on the schedule and in the correct, clean uniform, while adhering to personal hygiene standards
Server Requirements:
- Substantive prior serving, food running, and bussing experience required
- Strong food, wine, and spirits knowledge, as well as comfort performing wine service
- Genuine passion for restaurant hospitality and service
- Energetic and friendly personality, with strong willingness and ability to work as part of a cohesive team and support colleagues regardless of role, and a positive communication style
- Acumen with restaurant technology, such as POS and employee communications systems
- Willingness to embrace change and innovation, and to learn and adapt to new systems and service steps
- Experience handling guest concerns and thinking creatively and outside the box to meet guests needs
- Broad and flexible availability to work; weekend availability a must
- Physical requirements include: ability to handle and carry trays, smallware, equipment, or other items up to 35lbs, and to stand, walk up and down stairs, and exert well-paced mobility for extended period of time
What We Offer
At Altamarea Group, we are committed to creating a supportive and professionally rewarding work environment for all of our team members. We are also pleased to offer the following benefits for our employees:
- Comprehensive Medical, Dental, and Vision Benefits with wide range of coverage options for families (30 days from date of hire)
- Paid Time Off (progressive with tenure)
- Career Development and Growth Opportunities
- Employee Dining Discount at All Altamarea Group Restaurants
- 401(k) Plan (one year from date of hire)
Altamarea Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Compensation DetailsCompensation: Hourly ($16.50) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts
Required SkillsFine Dining Service
Customer Service Orientation
Exceptional leadership skills
Team Collaboration
Adaptability to new environments
Exceptional Leadership and Organizational Skills
Adaptability to new systems
Time Management Skills
High Volume of Guests
Problem Solving Skills
Conflict Resolution skills
Knowledge of Food, Wine, and Spirits
Sales Mentality
Time Management
Creativity in Service Delivery
Guest Interaction
Ability to Work Under Pressure
Ability to Follow Safety and Hygiene Protocols
Customer Service Skills
Interpersonal Skills
Commitment to Continuous Learning
Engaging Sales Mentality and Techniques
Conflict Resolution
Guest Service
Sales Skills
Warm, Friendly, and Vibrant Customer Service Skills
Ability to build rapport with guests
Ability to Use POS System
Physical Stamina
Guest Relations
Ability to Handle Guest Concerns
Commitment to Professional Development
Multitasking Abilities
Adaptability to Change and Innovation
Friendliness to Guests
Physical Stamina for Standing and Walking for Extended Periods
Effective Communication Skills
Teamwork Skills
Responding to Guest Needs
Proficiency with POS systems
Ensuring Guest Satisfaction
Ability to Handle and Resolve Guest Concerns
Creating Strong Guest Relationships
Flexibility and Willingness to Embrace Change
Team Player
Physical Stamina for Serving Duties
Teamwork
Wine Service
Customer Service
POS Systems
High Volume Service
Service Procedures
Positive Attitude
Communication
Wine Knowledge
Food and Beverage Pairing
Attention to Detail
Work In a Fast-Paced Environment
Spirits Knowledge
People Skills
Beer Knowledge
Professionalism
Work Well Under Pressure
Multitasking
Standing for Long Periods of Time
Can Lift Up to 30 Lbs
Organizational Skills
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Gallery fusilli, red-wine braised octopus, bone marrow tuna crudo gnocchetti, shrimp, chili, rosemary oil