Front Desk Coordinator, St Johns & Ponte Vedra, 30/hrs week, Full-time

Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting. They will have the opportunity to collaborate with other specialty teams including neurological, geriatrics, orthopedics, pediatrics, sports therapy, women's health, vestibular/balance, oncology, and low vision.

This is a split position between our St. Johns Clinic (20 hours) and Ponte Vedra (10 hours)

Responsibilities:

• Provide a positive patient experience through patient engagement
• Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
• Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
• Collect co-payments, co-insurance, and deductible at time of service
• Ability to multi-task in a fast paced environment
• Maintaining patient records and accounts by obtaining, recording, and updating the account
• Maintain communication with the center manager and provider relations specialist
• Effectively communicate both verbally and written with referral sources and vendors

Qualifications:

• High School diploma or equivalent
• Successfully complete a data entry assessment
• Customer service experience preferred
• Medical terminology knowledge desired

Hours: Monday-Thursday 1-6pm (St. Johns), Friday 7am-5pm (Ponte Vedra); 30 hrs/week; Full-time

Location: 104 Ashourian Ave Suite 105, St. Augustine, FL 32092 & 816 North Florida A1A #307, Ponte Vedra Beach, FL 32082

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Competitive Pay
• Comprehensive Benefits package
• Vacation/Paid Time Off
• Retirement Plan
• Employee Discounts
• Clinical Education and Professional Development Programs