Server

Required Years of Experience

2 years

Job Details

Vine Hospitality is a premier multi-unit fine dining restaurant group with $60M in annual revenue and a reputation for culinary excellence. Our restaurants operate under multiple partnership structures, supported by a centralized corporate entity providing shared services, including HR, operations, finance, marketing, and IT. Vine Hospitality owns and operates the Left Bank, Petite Left Bank, LB Steak, Camper, Meso Modern Mediterranean, and Rollati Ristorante family of restaurants located in the San Francisco Bay Area.

Our Mission: Serving with Love - bringing the highest quality food to our guests by providing support and coaching for the BOH team on Food & Beverage standards, policies, procedures, and systems that will ensure consistency in delivering high-quality products.

The individual in this position will be responsible for overseeing food service to ensure that food and beverages are delivered to customers promptly, adhering to the established standards of the facility. This includes explaining menu items, terms, and offering suggestions to customers when requested.

What Were Looking For:

We are looking for motivated and enthusiastic individuals to join our team as servers. In this fast-paced environment, you will thrive by ensuring food and beverages are delivered promptly and in accordance with our high standards.

Key Responsibilities:

• Greet all guests in a timely, friendly, and professional manner.
• Ensure all service standards are followed as outlined in the server training manual.
• Use suggestive selling and up-selling techniques to enhance the guest experience.
• Explain daily features and present the wine list when seating guests.
• Accurately take and review all orders with the guest.
• Prepare and deliver beverages in a timely manner, following wine service steps when necessary.
• Run food to tables promptly and efficiently.
• Perform quality check-backs with guests in a timely manner.
• Assist in restocking items such as rollups, pockets, and polished cutlery.
• Handle cash and follow proper room post procedures.
• Clear and reset tables during the shift.
• Properly input all orders into the POS system.
• Assist in maintaining cleanliness and refilling supplies as needed.
• Thank guests as they leave and inquire about their meal experience.
• Report any customer complaints to the supervisor on duty immediately.
• Perform any other duties as assigned by Senior Management or dictated by business needs.

Required Experience & Qualifications

• Excellent verbal communication skills with the ability to interact effectively with customers, coworkers, and management.
• Strong multitasking skills and the ability to work efficiently in a fast-paced environment.
• Ability to work well within a team, supporting fellow servers and other staff members.
• Basic math skills and experience using a POS system.
• Knowledge of food and beverage safety standards.
• Ability to remain calm and professional under pressure.
• Previous experience in a restaurant or food service role is preferred.
• Must be at least 18 years old (or comply with local legal age requirements).

Why Join Us?

We offer opportunities for growth in a vibrant, fast-paced environment. We'd love to hear from you if youre ready to bring your expertise and passion for fine dining.

Apply today and help us create memorable dining experiences that keep guests returning!

Why join the Vine Hospitality team? We offer:

• Accrued Paid Time Off (PTO), allowing you to balance work and personal time effectively
• Company-sponsored health and welfare plans as of the first of the month after successful completion of 90 days of full-time employment, which include:
  • Medical
  • Vision
  • Dental
  • Life Insurance
  • Long-term Disability
• A tax-deferred 401(k) investment saving plan after one year of service

We appreciate your time and interest in joining the Vine Hospitality team; we look forward to speaking with you!

We are an Equal Opportunity Employer and value diversity in our workplace. Compensation Details

Compensation: Hourly ($17.95) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts

Required Skills

Customer Service Orientation

Time Management Skills

Attention to Detail

Problem Solving Skills

Adaptability in a Fast Paced Environment

Sales Skills Through Suggestive Selling and Up Selling

Team Collaboration

Conflict Resolution skills

Organizational Skills

Ability to Follow Procedures and Standards

Interpersonal Skills

Ability to Handle Cash Transactions

Initiative in Maintaining Cleanliness

Responsiveness to Customer Feedback

Ability to Work Under Pressure

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