Captain, Banquet (Catering)

Captain, Banquet (Catering) Posting Number req23167 Department Arizona Student Unions Department Website Link Location Main Campus Address Tucson, AZ USA Position Highlights

Join the heart of campus life at the University of Arizona Student Unions, where culinary creativity meets community. The Arizona Student Union is looking to hire a Captain, Banquet to join our Catering team.

Ready to make an impact in a supportive and team environment? The Banquet Captain is responsible for the oversight and execution of catered functions; including service, food preparation, equipment use and food safety practices.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here Duties & Responsibilities

• Oversee and assist with the setup, service and breakdown of events, ensuring that all aspects run smoothly.
• Greets and welcome guests, assist with seating and food service.
• Responsible for assisting with the set-up, service and clean-up of all assigned banquet functions; sometimes multiple events in a day.
• Coordinates orders and table service.
• Serve food and beverages to guests efficiently, ensuring proper presentations and timing.
• Works collaboratively with the Event Planning team to ensure exceptional customer service.
• Address any unexpected changes such as; increase in attendees, changes in dietary restrictions and staffing adjustments.
• Acts as a point of contact for the client and/or host.
• Address and resolve client complaints.
• Anticipate potential issues during events and proactively resolve them.
• Assists in the training and mentoring of food service staff.
• Monitor and maintain banquet supplies.
• Ensure all supplies are in good working condition before each event and request replacements as necessary.
• Ensures safe handling of food and sanitation of equipment.
• Handles customer complaints promptly and work to find a resolution.
• Additional duties as assigned.

Knowledge, Skills and Abilities:

• Knowledge of customer service, catering operations and safe food service practices
• Ability to effectively communicate effectively
• Ability to work in a fast-paced environment

Physical Requirements:

• Ability to move/transport up to 50lbs

Minimum Qualifications

• High school diploma or high school diploma equivalency is required.
• Minimum of 5 years of relevant experience, or equivalent combination of education and work experience.
• Must be able to work evenings, weekends and holidays.

Preferred Qualifications

• Experience with high volume off-site catering in a University setting.

FLSA Non-Exempt Full Time/Part Time Full Time Number of Hours Worked per Week 40 Job FTE 1.0 Work Calendar Fiscal Job Category University Operations Benefits Eligible Yes - Full Benefits Rate of Pay $16.50 - $18.75 Compensation Type hourly rate Grade 3 Compensation Guidance The Rate of Pay Field represents the University of Arizonas good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidates work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator . Career Stream and Level OC3 Job Family Culinary & Food Services Job Function University Operations Type of criminal background check required: Name-based criminal background check (non-security sensitive) Number of Vacancies 1 Target Hire Date 7/7/2025 Expected End Date Contact Information for Candidates HR-Client-StudentUns:
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Kris Vemulapalli:
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Open Date 6/17/2025 Open Until Filled Yes Documents Needed to Apply Resume and Cover Letter Special Instructions to Applicant Notice of Availability of the Annual Security and Fire Safety Report In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the Universitys campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at ....