Corporate Receptionist

Kforce is searching for a talented and experienced Corporate Receptionist for our client partner's new office in the Richmond, VA area. Competitive compensation and benefits are available during the contract period.

As a Corporate Receptionist you will be responsible for:

• Promoting culture by delivering exceptional customer service assistance as the front line of communication for internal and external office guests
• Providing primary coverage for the corporate phone lines
• Maintains, audits, and updates call transfer guide to reflect business changes and needs
• Producing inbound call metrics, reporting trends to key stakeholders, and identifying opportunities for improvement* High School diploma/GED or equivalent
• Prior experience in a customer service-related position
• Prior experience in a corporate receptionist or office services-related position is preferred
• Prior insurance experience is preferred (to address the complex understanding of the business required to effectively field calls)
• Professional and outgoing demeanor