Guest Service Agent

This job was posted by : For more

information, please see:

**SUMMARY:**\

The main function of the Little America Hotel Guest Service Agent is to

provide customer service in the friendliest and most professional manner

possible.\

**TASKS:**\

The tasks that are essential to perform the functions of this position

are:\

Check hotel guests in.\

Ensure accuracy and completeness of guests registration.\

Determine guests desired method of settlement for hotel stay and

incidentals.\

Check hotel guests out.\

Verify the accuracy and completeness of hotel bills, and ensure

settlement.\

Perform duties of Hotel Operator.\

Establish room reservations for guests.\

Be familiar with the hotels sales strategy and with the assignment of

rooms.\

Respond to guests inquiries in a friendly and professional manner.\

Offer guests personal assistance, whenever possible.\

Assist in maintaining a neat and professional-looking front office.\

Perform other duties as required by business demands, or by

supervisor/manager.