FOH Lead

1 year

Before we get any further into information about this role, if your plan is to send a resume without any accompanying message or cover letter - dont waste your time - as we wont look any further at it.

Spoke & Bird is a WBE owned and operated farm-to-table business. We're dedicated to creating a culture that supports a friendly work environment with reliable flexible employment.

We are a small team looking for someone with a solid work ethic and sense of teamwork. There are many opportunities for growth within the company as we expand and grow our brand & business. Currently hiring for Pilsen location and our soon to open Bridgeport.

We began our locally owned WBE hospitality group with three objectives in mind:

1. Source locally, sustainably and support the urban farming community
2. Transparent - share information with staff, guests and suppliers... along with building - literally and figuratively, open work environments
3. Value Staff - treat staff as adults and have expectations that they will act to support our objectives - and us theirs, in and outside of work. Pay above market wages and works towards sharing equity and thus ownership for those who invest

We are an expanding restaurant group with locations in Chicagoland. We are looking for an experienced FOH Lead.

Job Duties:

• Training, developing, and managing the FOH team
• Setting, developing and maintaining all levels of hospitality
• Motivating and mentoring staffs knowledge and development
• Inspiring and delighting our guests while providing upbeat, personal customer service
• Comply with all safety, health and beverage regulations in order to protect against all legal liability
• Enforce sanitary practices for food handling and general cleanliness
• Ensuring the cleaning and maintenance of the cafe and equipment is up to standards

Compensation: Hourly ($18.00 - $20.00) plus tips

Process management

Training and Onboarding

Leadership

Supervisory Duties

Delegation

Preventative Maintenance

Cleaning and maintenance

Food Safety Certifications

Health Inspection Walkthrough

Product Standards

Inventory Management

Ordering

Retail Management

Training New Team Members

Customer Service

Conflict Resolution

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