Host

Host

Warren Street Hotel

86 Warren Street, New York, NY 10007

Full Time Hourly ($19.00 - $22.00) plus tips

Expires: Jul 17, 2025

185 people viewed

Required Years of Experience

1 year

Job Details

Welcome and warmly greet guests on arrival. Answer telephone, take reservations and manage the efficient and timely seating of our guests to a table that best serves their wishes.

MAIN DUTIES:

Warmly and graciously greets all guests upon arrival

Provide guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests

To seat guests based on guest preferences and balancing of customer flow in service stations

Thanks guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty

To ensure high level of communication between the restaurant and other departments of the hotel

To perform other duties as assigned by the manager on duty

To Promote other Firmdale Hotels and restaurants

To take personal responsibility for punctuality

REQUIREMENTS:

Friendly demeanour

Excellent level of spoken and written English

Must be open to working AM/PM shifts, week days, weekends and holidays

Ability to stand for long hours

Open table certification preferably

Open Tablet reservations experience

EMPLOYEE BENEFITS:

Paid vacation, sick and personal days

Health, dental, vision and life insurance plans

Commuter benefits

Holiday staff parties and staff appreciation events

In house uniform dry cleaning services

Employee meals while on duty

Departmental and company-wide incentive programs

Compensation Details

Compensation: Hourly ($19.00 - $22.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits

Required Skills

Customer Service Skills

Conflict Resolution skills

Time Management Skills

Communication Skills

Teamwork

Adaptability

Attention to Detail

Professionalism