ABOUT THE TEAM
Welcome to Moxy Columbus Short North, where check-in happens at the bar and the vibe is anything but ordinary. We're located in the heart of the city's trendiest arts district, and we're looking for bold, vibrant, people-first team members to join our one-of-a-kind crew. If you're passionate about hospitality, obsessed with creating memorable guest experiences, and love a fast-paced, high-energy environment, this is your chance to be part of something different.
ABOUT US
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
JOB DESCRIPTION
* Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
* Handle guest complaints ensuring guest satisfaction.
* Process all check-ins and check-outs according to established hotel requirements.
* Adhere to payment, cash handling and credit policies/procedures.
* Generate, print, and distribute daily reports to designated departments/personnel.
* Resolve discrepancies on the room status report with Housekeeping.
* Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
* High school graduate or equivalent.
* Minimum one year customer service experience; previous hotel experience preferred.
* Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
* Computer experience preferred.
* Bilingual English/Spanish a plus.
* Knowledge of local activities and attractions appropriate for clientele.
Apply here:
Welcome to Moxy Columbus Short North, where check-in happens at the bar and the vibe is anything but ordinary. We're located in the heart of the city's trendiest arts district, and we're looking for bold, vibrant, people-first team members to join our one-of-a-kind crew. If you're passionate about hospitality, obsessed with creating memorable guest experiences, and love a fast-paced, high-energy environment, this is your chance to be part of something different.
ABOUT US
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
JOB DESCRIPTION
* Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
* Handle guest complaints ensuring guest satisfaction.
* Process all check-ins and check-outs according to established hotel requirements.
* Adhere to payment, cash handling and credit policies/procedures.
* Generate, print, and distribute daily reports to designated departments/personnel.
* Resolve discrepancies on the room status report with Housekeeping.
* Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
* High school graduate or equivalent.
* Minimum one year customer service experience; previous hotel experience preferred.
* Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
* Computer experience preferred.
* Bilingual English/Spanish a plus.
* Knowledge of local activities and attractions appropriate for clientele.
Apply here:
Job ID: 482053547
Originally Posted on: 6/20/2025
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